Job Summary
We are seeking a responsible and organised Employment Agent to manage domestic helper placements, ensuring compliance with MOM regulations and providing comprehensive support from candidate sourcing to after-placement care.
Responsibilities
Respond to employer enquiries and match suitable domestic helpers to their specific needs
Source, screen, and arrange interviews with potential domestic helpers to ensure quality placements
Prepare and process employment contracts, Work Permit applications, and all required documentation accurately
Manage MOM-related processes including Work Permit applications, renewals, and cancellations to maintain compliance
Coordinate with overseas agencies on helper documentation and deployment logistics to ensure smooth transitions
Organise helper arrivals, medical examinations, and onboarding activities to facilitate timely placements
Provide ongoing after-placement support to both employers and helpers to address any issues or concerns
Maintain accurate records and documentation to ensure regulatory compliance and operational efficiency
Required competencies and certifications
Valid CEI certification
Knowledge of MOM procedures and Work Permit documentation processes
Preferred competencies and qualifications
Experience in a maid agency or domestic helper placement environment
Proficiency in basic computer applications
Strong communication, administrative, and organisational skills
Ability to work independently with responsibility and attention to detail