Agensi Pekerjaan Asia Recruit Hiring! Full Time Customer Service and Logistics Manager in WP Kuala Lumpur, Earn up to MYR 7,000 - Ricebowl

Requirements

• At least 5 years of Customer Support experience

• Commercial mindset with experience in sales, warehousing and logistics

• SQL or SAP knowledge is an advantage

• Proactive, positive and willing to learn

• Strong communication and interpersonal skills

• Customer-oriented with good multitasking and prioritization skills

• Good written and spoken English

• Willing to travel occasionally within the region

Working Shift:

• Monday - Friday

• 9am - 6pm (Flexi Hour)

• Friday: 1 hour shorter working hours

Key Responsibilities

• Handle customer inquiries, complaints and requests

• Prepare quotations and coordinate with global teams

• Follow up on purchase orders, logistics and payment matters

• Support spare parts sourcing, costing and negotiation

• Build strong relationships with customers, suppliers and stakeholders

• Work closely with the service team to ensure smooth operations

• Manage warehouse activities and processes

• Prepare monthly/yearly stock and sales reports

• Coach and train junior Customer Support Executives when required

• Annual Leave
• EPF
• EIS
• SOCSO
• Training Provided
• Medical and Hospitalisation Leave
• Annual Bonus
• Medical Insurance
• 5 Working Days
• Flexible Working Hours