EDOTCO Group Hiring! Full Time Specialist, Regulatory Affairs in Selangor - Ricebowl

Job Purpose

Support the Head, Regulatory Compliance & Policy Advocacy in managing the regulatory environment for EDOTCO Malaysia and its relevant Malaysian entities, with the objective of ensuring regulatory compliance, managing regulatory risks, protecting the company’s interests and enabling sustainable business growth.

Manage and coordinate regulatory matters across licensing, competition, access, technical, USP and other applicable regulatory requirements, including regulatory submissions, enquiries and investigations, policy and regulatory developments, and implementation of the access regime, including Reference Access Offers (RAOs) and access agreements.

Provide regulatory analysis, advice, stakeholder engagement and management reporting to support business decisions, identify regulatory risks and opportunities, and translate regulatory developments into appropriate business actions. Support the Head of Regulatory in providing timely regulatory and compliance reporting to senior management, the Board and Axiata, as required.

The role’s primary remit is Malaysia, with support for EDOTCO Group regulatory initiatives as required.

Principle Accountabilities

Regulatory Compliance Governance

• Manage and coordinate regulatory compliance obligations for EDOTCO Malaysia and its relevant Malaysian entities, including licensing, competition, access, technical, USP and other applicable regulatory requirements.
• Maintain the regulatory obligations register and compliance calendar; coordinate accountable business owners; maintain appropriate supporting records and evidence; monitor completion of regulatory obligations; and report compliance status, emerging risks, overdue actions and material issues to the Head of Regulatory.

Regulatory Submissions and Data Assurance

• Coordinate the preparation, validation, reconciliation, internal approval and timely submission of regulatory filings, reports, license fees and other information required by the Malaysian Communications and Multimedia Commission (MCMC) and other relevant authorities.
• Work with Rollout, Finance, Legal, Commercial and operational teams to ensure regulatory submissions and supporting data are accurate, complete, appropriately approved and supported by an adequate audit trail.

Access Regulation, RAOs and Access Agreements

• Coordinate regulatory matters relating to the access regime, including the preparation, review, publication and updating of Reference Access Offers (RAOs), where applicable.
• Provide regulatory input into the drafting, negotiation, review, amendment and implementation of access agreements in collaboration with Legal, Commercial and relevant operational teams.
• Maintain oversight of applicable RAO publication, submission, lodgment and ongoing compliance requirements; maintain relevant records; and track implementation, amendments, renewals and outstanding access-related regulatory matters.

Regulatory Change and Implementation

• Monitor and assess developments in legislation, regulation, regulatory instruments, policies, guidelines and industry codes that may affect EDOTCO Malaysia and its relevant entities.
• Assess regulatory, commercial and operational implications and coordinate implementation plans with relevant business functions, including identification of action owners, timelines, dependencies and closure of agreed actions.
• Conduct regulatory benchmarking and analysis, including relevant international developments and industry practices, to support regulatory strategy and business decision-making.

Regulatory Enquiries, Investigations and Remediation

• Coordinate responses to regulatory enquiries, information requests, formal investigations and other regulatory matters in collaboration with Legal and relevant business functions.
• Coordinate and validate supporting information, facilitate internal review and approval, identify and escalate material regulatory issues, and track agreed corrective or remediation actions through to closure.

Regulatory Advisory and Business Support

• Provide timely and practical regulatory advice to management and business functions on licensing, competition, access, technical, USP and other regulatory matters, including implications for existing operations, new initiatives, products, services and business opportunities.
• Support the Head of Regulatory in identifying and managing regulatory risks and opportunities and in aligning regulatory strategy with EDOTCO Malaysia’s business priorities.
• Develop practical regulatory guidance and provide targeted briefings to relevant business functions to strengthen awareness and understanding of regulatory obligations.

Policy Advocacy and Regulatory Development

• Monitor and participate in relevant public consultations, policy reviews and regulatory-development processes.
• Conduct research and analysis, prepare regulatory positions, consultation responses, management papers, engagement materials and other submissions, and support the socialization of agreed positions with relevant stakeholders.
• Advocate for regulatory and policy outcomes that support fair competition, non-discriminatory access, infrastructure development and EDOTCO Malaysia’s legitimate business interests.

Regulatory and Government Stakeholder Engagement

• Build and maintain effective working relationships with MCMC, relevant Ministries, government agencies, state and local authorities, operators, industry associations and forums.
• Support regulatory and government engagement strategies and represent, or support the representation of, EDOTCO Malaysia’s positions in relevant discussions, working groups, industry forums and engagements.
• Coordinate EDOTCO Malaysia’s participation in relevant technical and industry initiatives, including work involving MTSFB and other applicable industry bodies.

Other Regulatory and Government Requirements

• Coordinate with relevant Malaysian authorities and agencies, including where applicable Suruhanjaya Tenaga, Ministry of Finance, CIDB, state authorities and PBTs, on regulatory requirements or directives affecting EDOTCO Malaysia and its relevant entities.
• Provide regulatory support for telecommunications infrastructure initiatives and collaborations involving government, state authorities, local authorities, industry players and other relevant stakeholders.

Governance and Escalation

• Perform regulatory responsibilities in accordance with applicable laws, regulatory requirements, internal governance requirements and approved business practices.
• Identify and escalate material regulatory risks, potential non-compliance, financial exposure or other significant regulatory concerns to the Head of Regulatory and relevant management, and support appropriate mitigation and remediation.

Board, Shareholder and Management Reporting

• Support the Head of Regulatory in preparing regulatory updates, management papers, briefing materials and presentations for the EDOTCO Malaysia Board, relevant Board committees, senior management and Axiata Group Regulatory, as required.
• Consolidate and analyze regulatory developments, compliance status, material regulatory risks and exposures, key regulatory engagements, policy developments and emerging issues for management and shareholder reporting.
• Coordinate inputs from relevant business functions, ensure regulatory information presented is accurate, consistent and appropriately supported, and track regulatory matters or follow-up actions arising from Board, management and Axiata reporting and deliberations.

Other Responsibilities

• Undertake other regulatory, policy and industry-related responsibilities assigned by the Head of Regulatory or Management in support of business requirements.

Group Regulatory Support

• Provide regulatory analysis, benchmarking, policy input and other support for EDOTCO Group regulatory initiatives as required, while maintaining Malaysia as the role’s primary remit.

Qualifications, Skills & Knowledge

• Bachelor’s degree in Law, Economics, Communications Engineering, Finance, Business, Public Policy or a related discipline. A relevant postgraduate qualification or MBA would be an advantage.
• At least 7 years’ relevant experience in the telecommunications, digital infrastructure or related industry, with substantive exposure to the Malaysian regulatory environment.
• Strong working knowledge of the Communications and Multimedia Act (CMA) and relevant subsidiary legislation, regulatory instruments and other legislation applicable to telecommunications infrastructure and operations.
• Practical knowledge of telecommunications licensing, competition, technical, USP and access regulation, including experience with Reference Access Offers (RAOs) and the regulatory aspects of Access Agreements.
• Experience preparing regulatory submissions, consultation responses, regulatory correspondence, management papers and other regulatory materials.
• Familiarity with telecommunications and digital infrastructure operations, including relevant fixed and wireless network infrastructure.
• Strong ability to interpret legislation, regulatory instruments, policies and regulatory decisions and translate them into practical business requirements.
• Strong analytical capability, including assessment of regulatory, commercial and operational implications and review of supporting financial and operational information.
• Strong executive communication and reporting capability, including the ability to distil complex regulatory, compliance and policy matters into clear, concise papers and presentations for senior management, Board and shareholder audiences.
• Demonstrated ability to coordinate cross-functional regulatory matters involving Legal, Finance, Commercial and operational teams and to manage multiple regulatory obligations and deadlines.
• Sound professional judgement, including the ability to handle confidential and sensitive regulatory matters, identify material issues and escalate matters appropriately.
• Strong regulatory drafting, negotiation, stakeholder-management and presentation skills.
• Strong written and verbal communication skills in English and Bahasa Malaysia.
• Ability to establish and maintain effective professional relationships with regulators, government agencies, operators and relevant industry stakeholders.
• Knowledge of Malaysian telecommunications policy and regulatory frameworks and awareness of relevant international regulatory developments and good practices.
• Ability to work independently with minimal supervision while collaborating effectively across functions and entities.