ASEM - Advanced Semiconductor Academy Of Malaysia Hiring! Full Time Information Technology Manager in Selangor - Ricebowl

Employment Type: Contract

Experience Level: 10+ years

Position: IT Operations Lead

We are looking for an experienced and hands-on IT Operations Lead to oversee and manage our organisation’s IT operations. This role is ideal for a proactive and adaptable IT professional who is comfortable balancing strategic leadership with hands-on technical responsibilities.

• Lead and oversee day-to-day IT operations, including hardware, software, network infrastructure, and cybersecurity.
• Manage and maintain the organisation’s IT systems, infrastructure, and technology resources.
• Oversee software and firmware development activities and provide technical direction where required.
• Identify opportunities to improve IT processes, systems, security, and operational efficiency.
• Lead and guide a small IT team, providing technical direction, support, and mentorship.
• Troubleshoot and resolve IT issues while ensuring minimal disruption to business operations.
• Develop and implement IT policies, procedures, and best practices.
• Support cybersecurity initiatives, system security, access management, and risk mitigation.
• Participate actively in technical projects and day-to-day IT activities when required.
• Coordinate with internal stakeholders and external vendors to ensure effective delivery of IT services.
• Plan and support future IT infrastructure and technology requirements.

• 10+ years of experience in IT operations, infrastructure, systems administration, software development, or a related field.
• Strong knowledge of IT infrastructure, networking, cybersecurity, hardware, and software systems.
• Experience in software and/or firmware development is highly desirable.
• Proven experience leading or managing a small IT team.
• Strong troubleshooting, analytical, and problem-solving skills.
• Ability to manage multiple priorities and work effectively in a fast-paced environment.
• A proactive, adaptable, and hands-on approach to IT operations.
• Strong communication and stakeholder management skills.
• Ability to balance strategic planning with hands-on technical execution.

This is an opportunity to take a key leadership role in shaping and strengthening our IT environment while remaining actively involved in technical operations and projects.

• If you are an experienced IT professional who enjoys leading teams, solving complex technical challenges, and driving technology improvements, we would love to hear from you.