Mindpec Solutions Hiring! Full Time Customer Service Representative (Telco) in Federal Territory, Earn up to MYR 4,500 - Ricebowl

Customer Service Representative (Telco) – Mandarin, English & Bahasa Malaysia
Location: KL Sentral, Kuala Lumpur
Job Type: Full-Time
Expected Start Date: 16 November 2026

Job Description

We are currently hiring Customer Service Representatives for our Telco account. We are looking for candidates who are proficient in Simplified Mandarin, English, and Bahasa Malaysia to provide customer support and assistance in the telecommunications industry.

Working Schedule

• 5 working days per week
• Rotational shifts (24/7 operations)
• Monday to Sunday, based on shift roster
• Rotational rest days

Job Requirements

• Diploma qualification or above.
• Minimum 6 months of BPO or telecommunications experience.
• Proficient in Simplified Mandarin, English, and Bahasa Malaysia.
• Good verbal and written communication skills in all three languages.
• Comfortable working in a 24/7 rotational shift environment.
• Able to work on weekends and public holidays according to the shift schedule.

Pay: RM3,500.00 - RM4,500.00 per month

Benefits:

• Health insurance

Application Question(s):

• Comfortable working in a 24/7 rotational shift environment?

Education:

• Diploma/Advanced Diploma (Preferred)

Experience:

• Customer service: 1 year (Preferred)
• BPO: 1 year (Preferred)

Language:

• Mandarin (Preferred)

Work Location: In person