Tap Growth Ai Hiring! Full Time Infrastructure Engineer in - Ricebowl

We're Hiring: Infrastructure Engineer!

We are looking for a dedicated Infrastructure Engineer to join our dynamic team in Singapore. You will play a crucial role in designing, building, and maintaining our robust IT infrastructure. The ideal candidate will ensure our systems are scalable, secure, and highly available to support our growing business needs. We value technical excellence, reliability, and a proactive mindset toward system optimization.

Location: Singapore, Singapore
Work Mode: Work from Office
Role: Infrastructure Engineer

• Preferably 3+ years of relevant experience in desktop support, end-user computing or IT infrastructure operations
• Strong Level 1 / Level 2 end-user support experience covering desktops, laptops, operating systems, productivity applications, printers and peripherals
• Hands-on troubleshooting of hardware, software, network connectivity, access and remote-working issues
• Good understanding of networking, including LAN, WAN, TCP/IP, DNS, DHCP, Wi-Fi and VPN
• Experience with device provisioning, software installation, account/access configuration, onboarding and offboarding
• Experience supporting infrastructure maintenance, system upgrades, migrations and technology refresh activities
• Exposure to endpoint/infrastructure security, incident investigation and root-cause analysis
• Experience working with vendors, service providers and business users, including contract/vendor management
• Relevant certifications such as CCNA, ITIL, Microsoft or CompTIA would be advantageous
• Government/project environment experience and CAT 1 exposure would be highly preferred