Overview
Reporting to the linen contract manager (CM), you’ll be involved in exciting projects that will directly impact how we work and support our colleagues. You will handle data insights to streamline operations, improve the quality of our service, manage vendor relationships, and overall ensure we run a smoother and more purposeful operation – all while contributing towards impactful work with meaningful outcomes for our colleagues and patients.
Job Responsibilities
You will be responsible for the following
:
Oversee the management and execution of hospitality service contracts
Work collaboratively with service partner(s) to strengthen service delivery, coordination and continuous improvement
Identify service risks, gaps or performance issues and implement timely corrective actions
Implement initiatives that enhance service quality, operational efficiency and resource utilisation
Managing onsite vendor’s staff
Supervising in-house linen attendants
Managing linen inventory
Verification of vendors’ documentation (e.g. KPI reports, invoices, FTE)
Conduct random ground inspections on linen delivered to wards/clinics
Prompt follow up on inter-department feedback or requests
Requirements
Degree in any field
Minimum 2 years work experience, preferably in healthcare setting
Self-motivated and able to take initiative at work
Able to resonate with colleagues of all levels (e.g. linen health attendants, department head)
Good analytical and organisation skills for the purpose of streamlining operations rooted on data-driven decisions
About the NATIONAL UNIVERSITY HOSPITAL
The National University Hospital is a tertiary hospital and major referral centre with over 50 medical, surgical and dental specialties, offering a comprehensive suite of specialist care for adults, women and children. It is the only public hospital in Singapore to offer a paediatric kidney and liver transplant programme, in addition to kidney, liver and pancreas transplantation for adults.
The Hospital was opened on 24 June 1985 as Singapore’s first restructured hospital. Each year, the Hospital attends to more than one million patients.
As an academic health institution, patient safety and good clinical outcomes are the focus of the Hospital. It plays a key role in the training of doctors, nurses, allied health and other healthcare professionals. Translational research is pivotal in the Hospital’s three-pronged focus, and paves the way for new cures and treatment.
A member of the National University Health System, it is the principal teaching hospital of the NUS Yong Loo Lin School of Medicine and the NUS Faculty of Dentistry.
For more information, visit
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