Responsibilities:
Provide Application L1/L2 Support and perform system checks (CPU, disk usage, logs, services).
Troubleshoot and resolve system and application issues and provide on-site technical support to ensure timely resolution and minimal disruption to business operations.
Monitor application health and system alerts, escalating issues as needed.
Log incidents and service requests in the ticketing system, ensuring timely resolution.
Coordinate with L3 teams and vendors for issue escalation and follow-up.
Perform routine maintenance tasks, such as application updates, patching, and backups.
Maintain clear documentation of issues, fixes, and procedures.
Participate in system testing, deployment, and post-deployment support activities.
Assist in user access management and configuration tasks.
Requirements:
Experience in application maintenance, support, or server infrastructure setup.
Experience participating in Kubernetes cluster projects, with proficiency in using relevant commands to check application logs.
Experience with at least two of the following Virtualization Technologies/Platforms: VMware / Xen / KVM / OpenStack / Cloud Stack / Azure Stack
Experience with cloud orchestration, configuration management, and auto-scaling techniques.
Thorough knowledge of networking, including routers, switches, and WiFi setup.
Hands-on experience in deploying Ceph using different file systems such as Object Storage, RBD, and CephFS.
Experience with automation tools such as Salt, Chef, Puppet, or Ansible.
Experience with load balancing setup for TCP/IP, HTTP, DNS, and routing.
Experience in using software version control.
Experience in IT security policy management and enforcing IT security.
Experience in coding/scripting languages such as Bash, Windows Batch Script, PowerShell, Perl, or Python.
Ability to install, use, and configure various Linux Operating Systems such as Red Hat, Ubuntu, and CentOS.
Experience in system installation planning, execution, and routine maintenance
Interested candidates, please click on the following link to begin your job search journey and submit your curriculum vitae (CV) directly.
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PERSOL Singapore Pte Ltd • RCB No. 200007268E • EA License No 01C4394 • Reg. R26160508 (Leon Neo Hang Yang)
PERSOL is Asia-Pacific’s leading Staffing and HR solutions partner, operating across 13 markets with deep local insight and regional scale. With more than 80 offices and decades of experience, we deliver integrated workforce solutions that are tailored, tech-enabled, and designed for the dynamic world of work.
We combine human expertise with smart technology to help organisations solve workforce challenges, unlock potential, and stay ahead of change. From recruitment and talent management to workforce strategy and advisory, our collaborative approach puts your goals at the centre.
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