About the Opportunity
We are currently recruiting on behalf of an established food manufacturing company based in Kajang for an experienced Head of Quality to lead and strengthen its overall Quality function.
This is a key leadership position overseeing Quality Assurance (QA), Quality Control (QC), R&D, Laboratory, Food Safety and Halal Compliance.
The successful candidate will be responsible for strengthening quality systems, ensuring regulatory and certification compliance, managing quality and food safety risks, and developing the Quality team while working closely with Production, Procurement, Warehouse and Management.
Candidates currently serving as Quality Manager, Senior QA Manager or in a similar quality leadership position who are ready to take on broader responsibilities are encouraged to apply.
Key ResponsibilitiesQuality Leadership & Strategy
- Lead the overall Quality function covering QA, QC, R&D and Laboratory operations.
- Develop and implement quality strategies, objectives and KPIs aligned with business and operational goals.
- Build a strong culture of quality, food safety and accountability across the organisation.
- Monitor quality performance and report key risks and improvement priorities to Management.
- Lead Management Review Meetings and quality improvement initiatives.
Quality Management System & Compliance
- Develop, implement and maintain Quality Management Systems including MeSTI, GMP, HACCP and Halal, with future readiness for ISO certification.
- Ensure compliance with applicable Malaysian food regulations, standards and Halal requirements.
- Maintain and continuously improve SOPs, SSOPs, HACCP plans, policies and procedures.
- Act as a key contact for regulatory authorities and certification bodies.
- Lead internal, external, customer and certification audits.
Quality Assurance & Quality Control
- Oversee incoming, in-process and finished product quality controls.
- Review and approve sampling plans, specifications and acceptance criteria.
- Manage product release, rejection, hold and disposition processes.
- Lead investigations into non-conformances, customer complaints and audit findings.
- Ensure effective Root Cause Analysis (RCA) and Corrective & Preventive Actions (CAPA).
- Ensure effective traceability and product recall systems.
- Oversee supplier quality management, supplier qualification and supplier audits.
- Ensure product labelling and documentation meet regulatory and customer requirements.
R&D & Product Development
- Oversee new product development, reformulation and product improvement activities.
- Ensure formulations comply with food safety, regulatory and Halal requirements.
- Review and approve raw materials, ingredients and product specifications.
- Review product validation trials and shelf-life studies.
- Work closely with Production and relevant teams to ensure product feasibility and scalability.
Laboratory & Analysis
- Oversee analytical testing activities including Brix, pH, salt, water activity, viscosity and physical testing.
- Ensure accuracy, reliability and traceability of test results.
- Coordinate external laboratory testing where required.
- Review Certificates of Analysis (COA).
- Ensure laboratory equipment calibration and maintenance programmes are properly implemented.
- Support future development of microbiological testing capabilities.
Risk Management & Continuous Improvement
- Lead investigations into product defects, customer complaints, audit findings and quality incidents.
- Manage food safety and quality risks and lead quality-related crisis management when required.
- Drive process improvement, waste reduction and cost-of-quality improvement initiatives.
- Apply quality tools such as trend analysis, risk assessment and Statistical Process Control (SPC).
Team Leadership & Development
- Lead, coach and develop QA, QC, R&D and Laboratory team members.
- Develop competency and training programmes.
- Ensure relevant employees are trained in Food Safety, Halal, GMP and HACCP.
- Develop future leaders within the Quality team.
Requirements
- Bachelor's Degree or higher in Food Science, Food Technology or a related field.
- Minimum 8 years of relevant experience in food manufacturing.
- At least 3–5 years of experience in a managerial or leadership role.
- Strong working knowledge of HACCP, GMP and Halal certification requirements.
- Strong QA/QC experience within a food manufacturing environment.
- Good understanding of Malaysian food regulatory requirements.
- Experience handling regulatory, certification and customer audits.
- Exposure to R&D, laboratory management and product development will be an added advantage.
- Strong leadership, decision-making and problem-solving skills.
- Good communication and cross-functional coordination skills.
Interested candidates are invited to apply with an updated resume. Shortlisted candidates will be contacted for further discussion.
Pay: RM6,000.00 - RM7,000.00 per month
Benefits:
- Free parking
- Professional development
Ability to commute/relocate:
- Kajang: Reliably commute or planning to relocate before starting work (Preferred)
Application Question(s):
- How many years of experience do you have in Quality Assurance / Quality Management within the food manufacturing industry?
- Do you able to speak Mandarin?
Work Location: In person