Manpower Malaysia Hiring! Full Time Senior Payroll Specialist (Subject Matter Expert) in Federal Territory - Ricebowl

About the Client

Our client is a leading global organization with a strong presence across multiple markets, providing innovative business and operational solutions through its shared services environment. The organization is committed to delivering excellence through digitalization, process optimization, and high-quality employee services while maintaining compliance with local and international regulations.

About the Job

• Location: KL Eco City
• Contract Duration: 12 Months Contract
• Working Hours: Monday to Friday, 9:00 AM – 6:00 PM (Hybrid)
• Salary: Up to RM12,000 per month (Based on experience)

Job Responsibilities

Operational Excellence

• Manage end-to-end payroll operations, either in-house or through external vendors, ensuring accuracy, timeliness, and compliance with statutory requirements and company policies.
• Maintain payroll and HR data quality, integrity, and accuracy across all systems and processes.
• Handle payroll issue resolution, payroll accounting activities, taxation administration, data analysis, and legislative compliance.
• Administer and maintain time and attendance processes, including work schedules, public holiday calendars, time calculation rules, and system configurations.
• Provide payroll and compensation data support to Compensation & Benefits and Mobility teams.
• Support internal and external audits related to payroll, HR data, and compliance requirements.
• Manage payroll vendors, including selection, contract management, onboarding, performance monitoring, and invoice processing.
• Ensure payroll-related finance processes are executed accurately and within established timelines.

Service Engagement

• Provide payroll advisory services, including manual payment calculations, payslip simulations, gross-up computations, and statutory claim support.
• Monitor changes in payroll legislation and employment regulations, providing guidance to stakeholders on compliance requirements.
• Collaborate closely with HR teams and business partners to resolve payroll and HR operational issues and deliver high-quality employee services.
• Escalate unresolved operational issues according to established governance and escalation procedures.

Process Improvement & Digitalization

• Review, update, and maintain payroll and HR process documentation to support knowledge management and operational excellence.
• Identify opportunities for process enhancements, automation, and digital transformation initiatives.
• Participate in system implementations, upgrades, configuration reviews, and user acceptance testing activities.
• Develop and maintain process blueprints, change documentation, and business requirement records.
• Support payroll and HR operational activities related to mergers, acquisitions, and organizational transitions.
• Drive initiatives aimed at improving service quality, efficiency, and employee experience.

Team Collaboration

• Work independently within established procedures while managing complex payroll matters.
• Contribute to a collaborative and knowledge-sharing team environment.
• Provide guidance, coaching, and training to junior team members and new joiners.

Job Requirements

• Bachelor's Degree in Accounting, Mathematics, Commerce, Business Administration, Finance, or a related discipline.
• Minimum 5 years of experience in Payroll, HR Operations, or related HR shared services functions.
• Strong understanding of payroll processes, statutory requirements, and compliance regulations.
• Experience working with integrated payroll systems, preferably SAP.
• Experience managing payroll vendors and stakeholder relationships is an added advantage.
• Good understanding of HR principles, payroll legislation, and employment regulations.
• Strong analytical, problem-solving, and numerical skills.
• Excellent attention to detail with the ability to manage high-volume transactional processes accurately.
• Strong interpersonal, communication, and stakeholder management skills.
• Service-oriented mindset with a commitment to delivering exceptional employee support.
• Proficient in Microsoft Office applications, particularly Excel, Word, and PowerPoint.
• Ability to work effectively in a dynamic, fast-paced, and multicultural environment.

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