- Hong Kong Hong Kong
聖雅各福群會 Hiring! Full Time IT Officer (SJS-PJO II) (Contract) (Ref.:IT-282726) in Hong Kong - Ricebowl
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Job Description
Responsibilities
Requirements:
Job Duties:
- Higher Diploma or above in Computer Science, Information Technology, or a related field
- 3–5 years of experience in IT infrastructure, with hands-on experience in first-line IT support, office relocations, or branch setups
- Proficiency in network deployment, server maintenance, structured cabling, hardware installation, and ITSM tools
- Experience with Windows/Linux servers, Hyper-V/Nutanix virtualisation, and Active Directory services
- Familiarity with Azure cloud services and backup and recovery procedures
- CCNA, MCSE, or ITIL Foundation certification is an advantage
- Basic knowledge of Microsoft Copilot Studio or general understanding of how AI agents are built in Microsoft 365
- Willing to travel between sites and handle network equipment and IT hardware
- Strong customer service mindset with the ability to support non-technical users patiently, politely, and clearly
- Experience in NGO, social services, or public sector is an advantage
Job Duties:
- Arrange physical and logical IT setups for new offices, including server racks, network cabling, network devices, and workstations
- Administer switches, routers, firewalls, VPNs, and wireless access points across all locations
- Act as the primary contact for daily technical issues, resolving endpoint, hardware, and software faults
- Track, audit, and log the lifecycle, procurement, and deployment of all hardware inventory and software licences
- Liaise with ISPs, cabling contractors, and hardware vendors during office build-outs
- Oversee Windows/Linux servers, Hyper-V/Nutanix virtualisation, and Active Directory services
- Configure laptops, provision user accounts, and assign access permissions for new users
- Monitor Azure cloud infrastructure and execute daily backup and recovery procedures
- Implement security patches, access controls, and endpoint protection
- Provide additional support for project-related tasks as required, ensuring flexibility and responsiveness to evolving project needs
- Working Place: Wan Chai
Interested persons please apply with full resume by email to ************* on or before 09/10/2026. Please state the application code.
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