Ivy Lense Hiring! Full Time Digital Content Assistant in Selangor, Earn up to MYR 3,300 - Ricebowl

• At least 1 year(s) of working experience in the related field is required for this position

• Able to speak in English and Bahasa Malaysia

• Knowledgeable about Social Media platforms and tools and possess a clear understanding on how Social Media value adds to a business/brand

• Have the entrepreneurial in your approach and savvy value-added thinker

• Industry knowledge: Web 2.0 and social media related platforms, technologies, applications, development and challenges

• Ability to work independently and under pressure with high degree of confidentiality

• Strong understanding of current online marketing concepts, strategies and best practises

• Energetic, digital savvy and in tune with a wide variety of social media activities and opportunities (ie: Facebook, Instagram, Google, Youtube, Tiktok, etc)

Content Creation and Scheduling

• Write and design posts: Create engaging and relevant content, including captions, graphics, and videos, aligned with the brand's voice and objectives.

• Schedule posts: Use social media management tools to schedule posts at optimal times for audience engagement.

• Assist in brainstorming: Help the team come up with new content ideas, based on trends, events, or company initiatives.

Community Management

• Engage with followers: Respond to comments, direct messages, and mentions in a timely and friendly manner to build brand loyalty.

• Monitor conversations: Keep an eye on user-generated content, mentions, and hashtags relevant to the brand or industry.

• Support customer service: Address basic customer inquiries or concerns via social media channels, escalating more complex issues to senior team members.

Social Media Monitoring and Reporting

• Track social media metrics: Measure the success of posts using platform insights or external tools to track metrics like engagement, reach, and impressions.

• Prepare basic reports: Assist in creating weekly or monthly reports summarizing social media performance and suggesting improvements.

• Monitor trends: Stay updated on social media trends, industry news, and competitors' activities.

Campaign Support

• Assist in campaign execution: Help with the planning, launching, and monitoring of paid or organic campaigns (e.g., giveaways, promotions, influencer collaborations).

• Content updates: Ensure all content aligns with the campaign strategy and adjust as needed based on performance.

• Coordinate with other teams: Work with marketing, design, or PR teams to support broader marketing efforts.

Administrative Support

• Maintain social media calendar: Ensure all posts are scheduled in a timely manner and aligned with the content calendar.

• Research: Assist with finding potential influencers, trending hashtags, or content ideas that align with the brand.

• Annual Bonus
• Training Provided
• Allowance Provided
• Performance Bonus