Working Location: Central
Job Description
Assist with guests' check-ins and check-outs and verify guests' reservations
Coordinate daily front office activities to ensure operational efficiency
Maintain accurate room status information
Monitor and facilitate service responses to guests' requests to ensure timely and appropriate follow-up
Monitor guest satisfaction levels and feedback for service improvement
Provide information and recommendations to guests on property's amenities and services
Resolve guests' concerns and feedback to ensure guest satisfaction
Other ad-hoc duties as and when assigned
Job Requirements
At least 1 year of experience in similar capacity
Possess excellent communication and interpersonal skill
Able to work in a fast-paced environment
A good team player
Able to work rotating shifts, weekends and public holidays
JK Tan (R1875280)
Job Expert Pte Ltd (Co Reg: 202007543Z; EA License 21C0766)
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We are a full-service employment expert specialising in the complete range of staffing services within and beyond the shores of Singapore.
We ride on our operating philosophies of “Warmth, Integrity, Responsibility and Professionalism” – the cornerstones of our services – we are relentless in our pursuit of the ultimate customer experience, from pre to post recruitment. Our dedication lies not just in meeting your expectations, but in exceeding them; so as to make the stressful process of staffing easier, hassle-free and hopefully, enjoyable.
Our team of consultants are selected from some of the finest in various industries, intensively trained to embrace our operating philosophies. Workshops are conducted regularly to update and educate our consultants in the latest industry trends and knowledge to ensure delivery of real results to companies and individuals who have come to count on us for your recruitment needs.
We aim to deliver exceptional services!