- Puchong Selangor Malaysia
Working Location
Job Description
Responsibilities
ICT leadership: Plan work, allocate resources, supervise the ICT Engineer and ICT Technician, and maintain operational coverage.
Temporary operational cover: Maintain essential ICT services during staff absence, resignation or vacancies. Personally cover essential Engineer and Technician duties within competence and authorised access; promptly escalate capacity gaps to the CIO and seek approval for temporary support, reassignment or reprioritisation.[DR1]
ISMS management: Coordinate policies, registers, risk treatment, incidents, awareness, evidence, audits and management-review inputs.
Roadmap delivery: Maintain the approved 24-month ICT Roadmap, track milestones quarterly and obtain approval for material changes.
Operations and security: Oversee service desk, infrastructure, identity, access, monitoring, patching, backup, recovery and cybersecurity controls.
Maker-checker oversight: Review sensitive work performed by ICT staff and ensure the Manager's own privileged activities receive CIO or independent review.
Governance and reporting: Maintain accurate documentation, budgets, supplier controls, metrics and timely reports to the CIO.
Capability development: Coach staff, arrange training and reduce single-person dependency through delegation and knowledge transfer.
Requirements:-
Qualification Level
Knowledge/Skills:
Pay: RM8,000.00 - RM10,000.00 per month
Work Location: In person
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