- Singapore
CANWORKONE.SG EMPLOYMENT PTE. LTD. Hiring! Full Time Helpdesk Support Engineer (3 months contract) in , Earn up to SGD 3,200 - Ricebowl
Helpdesk Support Engineer (3 months contract)
CANWORKONE.SG EMPLOYMENT PTE. LTD.
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Job Description
Responsibilities
Helpdesk Support Engineer
Job Responsibilities
Provide first-level IT support for desktops, laptops, applications, hardware, and IP phones.
Log, track, and resolve incidents and service requests within agreed SLA timelines.
Troubleshoot technical issues remotely and escalate unresolved cases to relevant teams or vendors.
Set up desktops, laptops, and IT peripherals, ensuring proper configuration and asset records.
Assist with software updates, patch deployment, and testing.
Coordinate with users and IT teams to ensure timely resolution and provide regular status updates.
Job Requirements
NITEC, Diploma, or relevant IT qualifications.
Basic IT knowledge and troubleshooting skills are an advantage.
Good communication skills and a service-oriented attitude.
Willingness to work rotational shifts, including Saturdays.
Working Hours – Rotational Shifts
Monday to Friday:
Shift 1: 7:00 AM – 4:30 PM
Shift 2: 8:30 AM – 6:00 PM
Shift 3: 1:30 PM – 11:00 PM
Saturday:
Shift 1: 7:00 AM – 4:30 PM
Thank you for your interest in this position, and we wish you every success in your job search.
CanWorkOne.SG Employment Pte Ltd | EA License No. 26C3357
EA Personnel: Tan Soon Hock (Steven) | Registration No. R1109889
Job Responsibilities
Provide first-level IT support for desktops, laptops, applications, hardware, and IP phones.
Log, track, and resolve incidents and service requests within agreed SLA timelines.
Troubleshoot technical issues remotely and escalate unresolved cases to relevant teams or vendors.
Set up desktops, laptops, and IT peripherals, ensuring proper configuration and asset records.
Assist with software updates, patch deployment, and testing.
Coordinate with users and IT teams to ensure timely resolution and provide regular status updates.
Job Requirements
NITEC, Diploma, or relevant IT qualifications.
Basic IT knowledge and troubleshooting skills are an advantage.
Good communication skills and a service-oriented attitude.
Willingness to work rotational shifts, including Saturdays.
Working Hours – Rotational Shifts
Monday to Friday:
Shift 1: 7:00 AM – 4:30 PM
Shift 2: 8:30 AM – 6:00 PM
Shift 3: 1:30 PM – 11:00 PM
Saturday:
Shift 1: 7:00 AM – 4:30 PM
Thank you for your interest in this position, and we wish you every success in your job search.
CanWorkOne.SG Employment Pte Ltd | EA License No. 26C3357
EA Personnel: Tan Soon Hock (Steven) | Registration No. R1109889
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