Employment type:
Full-time, contract (on Flare Consulting payroll)
Salary:
S$7,500 – S$8,500 per month
Working hours:
Rotational shifts (7AM–4PM / 2PM–11PM / 5PM–2AM), primarily covering Europe business hours, with rotational weekday and weekend on-call (about once or twice a month)
We
are looking for a Cybersecurity Engineer to provide Level 2 operational support for network security infrastructure.
The role
You will handle day-to-day cybersecurity operations, including incident handling, firewall flow management, proxy management, remote access and VPN support, and vulnerability remediation. You will make sure the organisation’s firewalls, proxies, IPS, load balancers and routers stay secure, efficient and well maintained.
Key responsibilities
Provide Level 2 production support for network and security infrastructure
Respond promptly to security incidents such as malware, phishing attempts and suspected breaches
Manage incidents, service requests and changes in line with ITIL processes
Manage firewall rules, proxy policies, remote access and IP/VPN connectivity
Remediate vulnerabilities and harden network security devices
Update, patch and upgrade security systems as needed
Support network security project implementations, including installing and configuring firewalls, VPNs, routers and IDS/IPS technologies
Maintain the network security asset inventory and CMDB, covering firewalls, routers, LAN/WAN and VPN devices
Maintain security SOPs, procedures and knowledge base documentation
Manage DNS and DHCP services
Provide technical guidance and supervision to Level 1 security teams
Contribute to security awareness programmes for non-IT staff
Comply with all regulatory and internal compliance requirements, including financial crime prevention and reporting obligations, and complete mandatory training
Requirements
At least 3 years as a Cybersecurity Support Engineer,
or
at least 6 years managing IT environments, including about 2 years in financial institutions
Strong understanding of network topology (LAN, WAN, MAN, VPN)
Good understanding of security concepts such as encryption, PKI and certificates, and Kerberos
Hands-on experience with enterprise firewalls (e.g. Palo Alto, FortiGate, Cisco ASA), web proxies (e.g. Zscaler) and load balancers (e.g. F5)
Exposure to emerging security technologies such as zero-trust access and cloud security platforms
Excellent communication, interpersonal and analytical skills
Customer-service oriented and a strong team player
Able to work under pressure and committed to resolving issues
Willing to work rotational shifts and provide on-call support
Good to have
Certifications such as CCNA/CCNP Security, PCNSE, NSE 4+, Zscaler or CompTIA Security+
Experience in a regulated financial services environment
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EA License No: 24C2464