Desly Hiring! Full Time Client Relationship Manager in Johor, Earn up to MYR 6,000 - Ricebowl

Manage and develop assigned key retail and pharmacy accounts, while building strong and long-term relationships with buyers, category managers and key business partners.

Drive sales performance and account growth to achieve assigned sales targets and business objectives.

Monitor and analyse sell-in, sell-out, account and outlet performance to identify sales opportunities and areas for improvement.

Plan and coordinate promotions, campaigns, new product launches and in-store activities with key retail partners.

Manage and follow up on new product listings, SKU submissions, promotional proposals and account-related documentation.

Monitor inventory levels, stock availability, replenishment and slow-moving products to minimise out-of-stock situations and improve stock movement.

Conduct regular business reviews and prepare sales forecasts, account plans and performance reports.

Work closely with Marketing, Operations, Supply Chain and Merchandising teams to ensure smooth execution of account activities.

Monitor competitor activities, pricing, promotions and market trends, and provide relevant market insights.

Conduct outlet visits when required to understand retail execution, product visibility and market conditions.

Identify opportunities to grow existing accounts and develop new retail or pharmacy accounts.

Follow up on account-related operational matters including purchase orders, promotions, claims and other account issues when required.

Minimum 2–3 years of relevant experience in Key Account Management, Sales or Modern Trade, preferably within the FMCG, Beauty, Skincare, Health & Beauty or Pharmacy industry.

Candidates who are based in or willing to work in Johor Bahru will be given preference.

Experience managing major retail chains, pharmacy chains or modern trade accounts will be an added advantage.

Strong understanding of key account management, retail operations, sales performance and promotional activities.

Strong communication, presentation, interpersonal and negotiation skills.

Good analytical skills with the ability to analyse sales data, account performance and market trends.

Proficient in Microsoft Excel, PowerPoint and Microsoft Office.

Able to work independently, manage multiple accounts and follow up on multiple projects simultaneously.

Proactive, organised, detail-oriented and results-driven.

Possess own transport and willing to travel and visit retail outlets when required.

Willing to travel outstation when required.