Job Responsibilities
1. Sales Admin Team Leadership
- Lead, supervise and coordinate the daily activities of the Sales Admin Team.
- Assign tasks, monitor performance and ensure work is completed accurately and on time.
- Guide, train and support Sales Admin staff.
- Ensure compliance with Company procedures and work standards.
2. Sales & Administrative Support
- Provide back-end and administrative support to the Sales Team.
- Assist with quotations, sales orders, customer documents and other sales-related paperwork.
- Follow up with Salespersons on pending information, documents and customer requirements.
3. Sales Order & Quotation Management
- Oversee the preparation, checking and processing of quotations and sales orders.
- Monitor orders from confirmation to completion and ensure proper documentation.
- Coordinate with relevant departments on production, stock, delivery and customer requirements.
4. Internal & Customer Coordination
- Coordinate with Production, Purchasing, Warehouse, Logistics, Finance and other departments on sales-related matters.
- Follow up on order status, delivery arrangements and outstanding issues.
- Support the Sales Team in handling customer enquiries and administrative matters.
5. Sales Monitoring & Reporting
- Monitor quotations, sales orders, pending orders and customer requests.
- Maintain accurate sales administration records and prepare regular sales reports for Management.
- Highlight outstanding issues, delays or discrepancies to Management.
6. Process Improvement
- Review and improve sales administration procedures, documentation and workflow.
- Ensure proper filing, record keeping and handover between Sales and Sales Admin.
7. Other Duties
- Assist with customer meetings, sales meetings, exhibitions and other Company activities when required.
- Perform other duties assigned by Management from time to time.
- Travel locally or outstation when required for business purposes.
Job Requirements
- Minimum 3 years' relevant experience in sales administration, sales coordination or sales support.
- Experience in supervising or leading a Sales Admin Team is an advantage.
- Good communication, coordination, organizational and follow-up skills.
- Proficient in Microsoft Office and standard office applications.
- Able to communicate in Mandarin; other languages are an advantage.
Pay: RM2,500.00 - RM3,500.00 per month
Benefits:
- Free parking
- Health insurance
- Maternity leave
- Opportunities for promotion
- Professional development
Work Location: In person