- Kuala Lumpur Federal Territory Malaysia
Working Location
Job Description
Responsibilities
1.1 JOB TITLE岗位名称
On-site service Engineer 现场服务工程师
1.1.1 WORKING RELATIONS工作关系
DIRECT SUPERIOR TITLE直接上级职位
Filling Equipment Department Manager 灌装设备部经理
1.1.2 POSITION PURPOSE 职位目的
Provide technical services to customers based on business needs. Responsible for the installation and commissioning of the filling machine, ensuring timely delivery and quality of machine commissioning the equipment
基于业务需求为客户提供设备安装和调试技术服务。负责灌装机的整机安装和调试,确保设备的及时交付,良好的运行质量和服务满意度。
1.1.3 MINIMUM POSITION REQUIREMENTS 最低任职要求
EDUCATION教育程度
Bachelor degree or above, majored in electrical or automation
统招本科及以上学历,电气类相关专业(电气自动化/自动化)
WORKING EXPERIENCE工作经验
More than 5 years related working experience
5年以上相关工作经验
PROFESSIONAL KNOWLEDGE AND SKILL专业知识、技能
- Familiar with PLC programming and servo motion programming;
熟悉PLC编程,以及伺服运动控制系统;
- Familiar with electrical drawings, able to independently complete electrical installation and commissioning of filling machines
熟悉电气专业设计图纸,能独立完成灌装机的电气安装和调试;
- Experience in installation and commissioning in the automation equipment industry (As machine supplier party)
有自动化设备的安装和调试工作经验(作为乙方);
- Capable of independently completing tasks such as FAT and SAT, To get customer acceptance
能独立完成开箱、安装、调试和客户验收等相关工作;
- Proficient in office software
熟练应用OFFICE办公软件;
- Good skills in English, both in written and spoken
英语听说读写熟练;
- Good communication skills with customer
具备良好的客户沟通能力;
ABILITY/ACTION COMPETENCE能力/行为胜任力
- Strong customer service sense
高度的客户服务意识
- Proactive, with a strong sense of dedication and responsibility
积极主动,较强的敬业精神和责任感
- Strong communication influence skills and teamwork spirit
具有较强的沟通影响能力和团队合作精神
- Strong ability to analyze and solve problem
具有较强的问题分析解决能力
ENVIRONMENT AND SCHEDULING 工作环境及差旅
- Be able to travel frequently in the Southeast Asian region
- 能够适应在东南亚地区的频繁出差
1.1.4 RESPONSIBLILITES 职责
- Complete the installation and commissioning of new filling machines , as well as provide after-sales service support, and provide solutions for any problems that may occur with the machines
完成新设备(灌装机)的安装和调试以及售后服务支持工作,为设备发生的问题提供解决方案
- Continuously improving the quality of after-sales service to ensure customer satisfaction.
持续提升售后服务质量,确保客户的满意度
- Responsible for technical communication with headquarters and clients
负责和总部以及客户的技术沟通
- Submit technical service and analysis report timely.
及时提交技术服务的工作分析报告
- Other tasks assigned by the upper manager.
完成上级领导安排的临时任务
Pay: RM1,800.00 - RM6,000.00 per month
Work Location: In person
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