Flexii Hiring! Full Time Account Manager in - Ricebowl

We are looking for an Account Manager who can BOOOST Flexii’s growth in Singapore

Your core mission is to grow existing accounts—by deeply understanding each client’s operations, uncovering needs they may not even recognize, and proposing solutions that expand Flexii usage.

Company Overview

Flexii is building a world where anyone can unlock their full potential—anywhere, anytime—through an on-demand work-matching platform operating across Asia.

Flexii Mission: Unlock Opportunities

We already serve thousands of users, and to fulfill our mission we need to create many more opportunities on the platform. We’re building a business team that can drive sustainable growth through strong client partnerships.

Key Missions & Responsibilities

Account Growth & Upsell (Core)

• Own a portfolio of existing clients and grow GMV and revenue through upsell and expansion.
• Identify expansion opportunities such as: higher shift volume, new locations, new job types, seasonal peaks, and new departments.
• Drive adoption of new features and workflows that improve client outcomes and increase repeat usage.

Discover Hidden Needs & Solution Selling

• Go beyond “what the customer asks for” and uncover pain points they haven’t clearly defined.
• Translate on-site insights into clear proposals: “problem → impact → solution → expected results”.
• Build and present strong business cases using data (fill rate, time-to-fill, cancellation, retention, cost impact).

Field Execution (Gemba / On-the-ground)

• Spend time at client locations to learn real operations and earn trust with frontline managers.
• Conduct regular check-ins, on-site reviews, and post-mortems to improve performance and prevent churn.
• Act fast when issues happen, coordinate internal teams and close the loop with clients.

Pipeline for Expansion (Existing Accounts)

• Create an internal pipeline for account expansion (upsell roadmap by month/quarter).
• Manage renewals and prevent churn with proactive actions and clear follow-up.

Cross functional Collaboration

• Work closely with Customer Success, Product, Operations, and Marketing to improve customer experience and deliver measurable outcomes.
• Share market insights and client feedback to shape product improvements and go-to-market plays.

Must-Have Qualifications

• 3+ years experience in Account Management, Customer Success, Sales, or similar roles in a startup/high-growth environment.
• Strong upsell / expansion experience with clear outcomes (GMV, revenue, retention, usage growth).
• Excellent discovery skills: can ask the right questions, find root causes, and propose solutions.
• Comfortable being on site / in the field to understand operations and move stakeholders.
• Business level English and Cantonese is a MUST
• Strong alignment with Flexii’s mission and a drive to create real impact.

Nice-to-Have

• Experience in gig economy, HR Tech, marketplaces, operations tech, or FinTech.
• Knowledge of retail / logistics / hospitality operations.
• Cross border experience in APAC / ASEAN.
• Understanding of unit economics and KPI management in platform businesses.
• “1→10” scaling experience.

Ideal Candidate Traits

• Can clearly answer “Why Flexii?” and is mission-driven.
• Hands-on owner mindset, takes responsibility for results.
• Learns fast, adapts quickly, and stays calm under pressure.
• Strong relationship builder trusted by both executives and frontline managers.
• Team-first mindset: sees the team’s wins as personal wins.

Join Us

Bring your leadership and passion to unlock opportunities across Asia.

We’re assembling our own Avengers—and we can’t wait to meet you.

Ready to BOOOST Flexii’s growth in Singapore?