Key Responsibilities:
1. Sales Target & Performance
- Develop and implement sales strategies to achieve monthly, quarterly and annual sales targets.
- Monitor sales performance and ensure sales teams achieve their individual and overall targets.
- Prepare monthly sales reports and analyse sales trends, growth and performance.
2. Sales Team Management
- Lead, supervise and motivate the sales team to achieve company objectives.
- Set individual sales targets and monitor staff performance through KPI.
- Conduct regular sales meetings, coaching and performance reviews.
- Identify training needs and improve the team's sales skills and productivity.
3. Customer & Account Management
- Build and maintain strong relationships with existing customers and key accounts.
- Identify new business opportunities and expand the company's customer base.
- Handle customer complaints, pricing issues and major account-related matters.
- Ensure excellent customer service and maintain long-term business relationships.
4. Business Development
- Identify new markets, sales channels and potential customers.
- Develop strategies to increase market share and company revenue.
- Conduct market research and monitor competitors' pricing, promotions and activities.
- Explore opportunities to expand sales in supermarkets, wholesalers, retailers and other relevant channels.
5. Sales Planning & Execution
- Plan sales activities, promotions and marketing campaigns to increase sales.
- Coordinate with the Marketing, Purchasing, Warehouse and Operations departments to ensure smooth sales operations.
- Monitor product availability and ensure sales activities are aligned with stock levels.
- Review sales results and recommend improvements to increase sales performance.
6. Pricing & Profitability
- Monitor selling prices, discounts and promotional costs to maintain profitability.
- Ensure all pricing and discounts comply with company policies and approval procedures.
- Analyse sales revenue, profit margins and customer purchasing trends.
7. Reporting & Administration
- Prepare and submit sales reports, forecasts and performance analyses to management.
- Monitor sales team attendance, activities, customer visits and reporting compliance.
- Ensure sales records and customer information are accurate and updated.
- Provide recommendations to management on sales growth, market opportunities and operational improvements.
8. KPI & Continuous Improvement
- Establish and monitor sales KPIs, including sales revenue, target achievement, new customer acquisition and customer retention.
- Identify reasons for underperformance and implement corrective action plans.
- Ensure the sales team follows company SOPs, policies and instructions.
- Perform other duties assigned by management from time to time.
Pay: RM3,000.00 - RM5,000.00 per month
Work Location: In person