- Meow Factory (CAT Shop) 40170 Shah Alam Shah Alam Malaysia 40170

40170 Shah Alam, Shah Alam
Working Location
Job Description
Requirements
Proven experience as an Administrative Executive or in a similar role, with 1-2 years of relevant experience.
Proficiency in office administration tasks, including managing correspondence, filing systems, and maintaining office supplies.
Excellent customer service skills to handle inquiries from customers and visitors professionally and courteously.
Strong record-keeping abilities to maintain accurate and organized documentation for various administrative processes.
Experience in scheduling appointments, managing calendars, and coordinating meetings for staff.
Effective communication skills, both written and verbal, in English and Bahasa Malaysia, to interact with diverse stakeholders.
Demonstrated time management and organizational skills to prioritize tasks and manage workload efficiently in a fast-paced environment.
Ability to perform data entry accurately and efficiently, maintaining databases and spreadsheets.
Problem-solving capabilities to address and resolve administrative issues as they arise.
High attention to detail to ensure accuracy in all administrative tasks and documentation.
A collaborative spirit and ability to work effectively as part of a team.
Familiarity with the specific needs and environment of a cat shop (Meow Factory) is a plus.
Responsibilities
Manage and maintain the office environment, ensuring it is organized, presentable, and equipped with necessary supplies for a smooth operation of the Meow Factory (CAT Shop).
Handle incoming and outgoing communications, including phone calls, emails, and mail, directing inquiries to the appropriate personnel and providing timely responses.
Schedule and coordinate appointments, meetings, and events, managing calendars and ensuring efficient use of time for staff and management.
Maintain accurate and organized records, including customer databases, inventory logs, and financial documentation, ensuring data integrity and easy retrieval.
Provide excellent customer service to clients and visitors, addressing their needs, answering questions about products and services, and resolving any issues promptly and professionally.
Assist with data entry tasks, inputting information into various systems accurately and efficiently, and generating reports as needed.
Support the management team with administrative tasks, including preparing documents, presentations, and correspondence, and conducting research.
Collaborate effectively with team members across departments to ensure seamless workflow and contribute to the overall success of the Meow Factory (CAT Shop).
Implement and refine administrative processes to enhance efficiency and productivity within the office.
Manage petty cash, process invoices, and assist with basic bookkeeping tasks as directed.
Benefits
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