Little Match Girl Hiring! Full Time E-commerce Operations Assistant in , Earn up to SGD 3,200 - Ricebowl

E-commerce is a combination of product presentation, order accuracy and keeping online customers well supported. This position provides day-to-day assistance across the operational side of an online store.

You will help maintain product information, process orders, monitor customer requests and support the smooth running of online sales channels.

DAILY E-COMMERCE SUPPORT

• Update product listings, descriptions, images, pricing information and other basic online store content.
• Check incoming orders and assist with order processing, packing arrangements and fulfilment follow-up.
• Monitor stock availability across online channels and highlight discrepancies or items requiring replenishment.
• Respond to routine customer enquiries relating to products, orders, delivery status and other online purchases.
• Assist with returns, exchanges and order issues by recording the details and coordinating with the relevant team members.
• Keep product information accurate and consistent across the different e-commerce platforms used by the business.
• Support the preparation and uploading of promotional materials, product updates and campaign-related content.
• Check online listings periodically to identify missing information, incorrect details or content that requires updating.
• Assist with simple sales and order reports, including organising data for internal reference.
• Coordinate with warehouse, retail, marketing or external delivery contacts when an online order requires additional follow-up.

BEHIND THE SCENES

There will also be routine operational work that helps keep the online store organised.

This may include maintaining product spreadsheets, checking order records, preparing information for new listings, updating stock references and following up on pending customer requests.

During promotional periods or new product launches, you may also assist with uploading products, checking campaign details and making sure online information is ready before the activity goes live.

WHAT WE'RE LOOKING FOR

Previous experience in e-commerce, online retail, order administration, customer service or a similar environment would be useful.

You should be comfortable working with spreadsheets, product information and online systems. Accuracy is particularly important when handling orders, prices, stock quantities and customer details.

A methodical working style and good follow-through will help you manage multiple small tasks without losing track of outstanding items.

Experience with Shopify, marketplace platforms, order management systems or basic e-commerce tools would be useful, although training may be provided for company-specific systems.

Work location:

55 Amoy Street, Singapore 069881

Pay: $2,700.00 - $3,200.00 per month

Benefits:

• Additional leave
• Health insurance

Work Location: In person