Job Summary
You will be responsible for maintaining a safe and secure environment for hotel guests, employees and visitors. Your duties include monitoring hotel premises, controlling access, conducting security patrols, responding to incidents and emergencies, and ensuring that hotel security procedures are followed at all times.
Responsibilities
Monitor and patrol hotel premises, including entrances, exits, public areas, and surrounding facilities to maintain security
Ensure the safety and security of hotel guests, employees, visitors, and company property through vigilant observation and timely action
Monitor CCTV cameras and security systems to detect and report suspicious activities promptly
Control access to restricted areas by verifying visitor identities to prevent unauthorized entry
Identify and report suspicious behavior, security breaches, or unusual incidents to appropriate authorities
Respond promptly and effectively to emergencies, disturbances, and other security-related incidents to minimize risks
Assist with crowd control and traffic management during events or peak periods to ensure order and safety
Maintain accurate and detailed records of security incidents, patrols, and daily occurrences for reporting and review
Provide professional assistance to guests and visitors regarding security-related enquiries
Coordinate with hotel management and relevant authorities to resolve security issues efficiently
Ensure compliance with hotel security procedures and workplace safety requirements at all times
Perform other security-related duties as assigned by management to support overall safety objectives
Preferred competencies and qualifications
Previous experience in security operations is preferred
Valid Singapore Security Officer license issued by the Police Licensing and Regulatory Department (PLRD), where required
Demonstrated good observation and communication skills to identify risks and convey information clearly
Ability to remain responsible, alert, and calm under pressure during security incidents
Capability to handle emergencies and unexpected situations effectively
Strong interpersonal skills and a professional attitude when interacting with guests and team members
Ability to work independently and collaboratively as part of a team
Willingness to work rotating shifts, including nights, weekends, and public holidays
Benefits
Staff meals provided
Training and career development opportunities
Supportive working environment