Apex Harmony Lodge Hiring! Full Time Case Manager - Counsellor in East Region (Singapore), Earn up to SGD 3,500 - Ricebowl

Meaningful psychosocial care begins with understanding the person.

It is listening to residents and families, and recognising what matters to them.

It is connecting them with support that nurtures well-being, builds resilience and preserves dignity.

It is helping them navigate care emotional challenges, care decisions, financial concerns and changing needs.

We think you will enjoy this role if you:
Are organised and attentive to details

Take initiative, ownership and follow through

Value teamwork and different professional perspectives

Build meaningful relationships with residents and their families

Are curious about human behaviour, emotions and motivations

Remain calm, adaptable and resourceful in challenging situations

Listen with empathy and seek to understand before offering guidance

Are passionate about improving the lives and well-being of persons living with dementia

Find purpose in supporting people through difficult decisions, emotional challenges and life changes

You will be responsible for:
Providing counselling, emotional support and psychosocial interventions within your professional scope

Developing behavioural support plans and non-pharmacological interventions with the care team

Supporting residents through emotional, behavioural, cognitive and adjustment challenges

Assessing financial needs and facilitating assistance applications, including MediFund

Conducting relevant assessments and developing person-centred intervention plans

Supporting Advance Care Planning and palliative care discussions, where appropriate

Working with hospitals and referral partners on intake assessments and admissions

Coordinating care and connecting residents and families with relevant support

Contributing to case conferences, care planning and service improvements

Using assessment and programme data to evaluate and improve support

Facilitating support groups, psychoeducation and therapeutic activities

Maintaining timely, accurate assessments, case notes and reports

Collaborating across disciplines to deliver holistic dementia care

Reviewing funding arrangements to support continuity of care

What matters most

Strong communication, sound judgement and empathy are essential. Initiative, ownership and a genuine commitment to helping residents and families feel heard, supported and involved in their care matter even more!

We want to hear from you if you are that unique person who:
enjoys working with a multidisciplinary team

thinks resourcefully and works with others to find practical solutions

takes ownership and follows through on residents’ and families’ needs

builds trust and approaches sensitive conversations with care and respect

holds a Degree or a recognised postgraduate qualification in Social Work / Psychology / Counselling

can conduct assessments, formulate intervention plans and communicate recommendations clearly

brings experience in healthcare, eldercare, mental health or supporting persons living with dementia

Apex Harmony Lodge is Singapore’s first purpose-built residential care home for persons living with dementia.

Since 1999, we have provided person-centred long-term care that supports residents’ wellbeing, dignity, and daily living.

Today, we are home to 210 residents in long-term residential care.

Through meaningful programmes, everyday engagement, and strong community partnerships, we empower residents to stay connected, purposeful, and able to live well in ways that matter to them.