Speech Academy BM Hiring! Full Time Administrative Assistant in Pulau Pinang - Ricebowl

Part-Time Administrative & Sales Assistant

Speech Academy BM | Bukit Mertajam, Penang

Employment Type: Part-Time

Compensation: Hourly Pay + Performance-Based Commission

Location: Juru Sentral, Bukit Mertajam, Penang

About Speech Academy BM

Speech Academy BM is an education and training centre dedicated to helping children and young people develop confidence, communication, public speaking, and leadership skills.

We are looking for a motivated, organized, and personable Part-Time Administrative & Sales Assistant to support our daily operations and contribute to the continued growth of our centre.

This position is ideal for current university students or fresh graduates looking to gain hands-on experience in administration, customer relations, education, and sales. There is also potential for the right candidate to transition into a full-time position as the business grows.

Key Responsibilities

Administration & Centre Operations

• Assist with the day-to-day administrative operations of the centre.
• Manage student registrations, enrolments, attendance records, and customer information.
• Respond to parent enquiries through WhatsApp, phone, and other communication channels.
• Coordinate class schedules, bookings, and student arrangements.
• Maintain organized records, documentation, and administrative systems.
• Assist with the preparation of quotations, invoices, and other administrative documents.

Sales & Customer Relations

• Respond to prospective parent enquiries and follow up on potential enrolments.
• Promote the centre's programmes, courses, workshops, and holiday camps.
• Assist with converting enquiries into confirmed student registrations.
• Build positive relationships with parents and existing customers.
• Support promotional campaigns, outreach activities, and student recruitment initiatives.
• Work towards agreed sales and enrolment targets.

Centre Support

• Assist with the organization of workshops, events, and holiday programmes.
• Help maintain a welcoming, professional, and organized learning environment.
• Support trainers and management with operational requirements.

Compensation & Benefits

• Competitive hourly pay, based on experience and suitability.
• Additional performance-based commission for successful sales and student enrolments.
• Opportunities to increase earnings through individual sales performance.
• Practical experience in business administration, sales, customer service, and the education industry.
• Flexible part-time working arrangements.
• Potential opportunity to transition into a full-time position for candidates who demonstrate strong performance and commitment.

Who We're Looking For

We welcome applications from fresh graduates and current university or college students.

The ideal candidate will be:

• Friendly, approachable, and confident communicating with parents and customers.
• Organized, responsible, and attentive to detail.
• Comfortable using computers, Microsoft Office, Google Workspace, and WhatsApp.
• Proactive and able to work independently.
• Interested in sales, business development, education, or entrepreneurship.
• Motivated by targets and the opportunity to earn additional commission.
• Fluent in English; proficiency in Bahasa Malaysia and/or Mandarin is an advantage.

Previous administrative or sales experience is an advantage but not essential. We are happy to train the right candidate.

Future Opportunities

We believe in developing people alongside our business. Candidates who demonstrate initiative, reliability, strong customer service, and sales performance may be considered for increased responsibilities and future full-time employment opportunities.

This is more than an administrative position. It is an opportunity to develop real-world business skills while contributing to a growing education centre.

How to Apply

Interested candidates are invited to submit their CV through LinkedIn or contact us directly at ************* to express their interest. We look forward to hearing from you!