1. Cashiering and payments
- Operate the point-of-sale (POS) system, process purchases accurately and issue receipts.
- Handle cash, NETS, credit/debit card, PayNow and e-wallet payments.
- Process refunds, exchanges, voids and discounts within authorised limits and according to company procedures.
- Check the cash float at the start of each shift, reconcile cash and payment records at closing, and report discrepancies promptly.
- Prepare daily sales and payment summaries for the Store Manager.
2. Customer service
- Welcome customers and assist with product enquiries, prices and promotions.
- Help customers locate products and recommend suitable items.
- Record special orders and orders received by phone or WhatsApp, and coordinate fulfilment with the relevant colleagues.
- Address routine customer concerns politely and refer unresolved matters to the Store Manager.
3. Stock and store presentation
- Receive deliveries and check quantities and product condition against delivery documents.
- Replenish shelves and maintain neat displays with accurate prices and labels.
- Rotate stock according to receipt and expiry dates, prioritising items with the earliest expiry dates where applicable.
- Identify and report damaged, expired or near-expiry products.
- Assist with stock counts and maintain accurate wastage records.
- Pick, check and pack online and delivery-platform orders for collection.
4. Hygiene, safety and store security
- Keep the checkout area, shelves and store floor clean and tidy.
- Check and record chiller and freezer temperatures, and report readings outside the required range.
- Follow food hygiene, workplace safety and security procedures.
- Assist with opening and closing the store, including securing cash, equipment and the premises.
Requirements
- Basic literacy and numeracy to check prices, process payments, read product labels and maintain store records.
- Cashiering or retail experience is preferred. Training will be provided to suitable candidates.
- Able to use, or willing to learn, POS systems and basic digital order-processing tools.
- Careful and accurate when handling payments and stock.
- Friendly, patient, dependable and able to work cooperatively with colleagues.
- Familiarity with grocery, supermarket or convenience store operations, including Indian, Asian or specialty grocery products, is an advantage.
- WSQ Food Safety Course Level 1 certification is an advantage. Where assigned duties require food-handler certification under SFA requirements, the applicable training and certification must be completed before those duties begin.
Pay: $2,000.00 - $3,000.00 per month
Work Location: In person