CARSOME Hiring! Full Time Senior Executive, Retail Excellence - GTM in Selangor - Ricebowl

About you

We are looking for a strategic and execution-driven individual to elevate CARSOME’s dealership network performance and drive high-impact Go-To-Market strategies. You will ensure consistent execution of dealership SOPs, compliance with brand standards, and collaborate cross-functionally to roll out new campaigns, promotions, and market activations.

Your Day-to-day

Dealership Standards

• Develop, enforce, and enhance operational SOPs for CARSOME’s dealership network to ensure a standardized, high-quality customer experience.
• Define dealership KPIs and implement regular monitoring tools (e.g., audits, scorecards, dashboards) to evaluate operational compliance and performance.
• Conduct field visits and operational reviews to provide actionable feedback and continuous improvement plans.
• Train and support dealership teams to ensure understanding and execution of brand and operational standards.
• Coordinate with internal teams (e.g., Sales, Training, Quality Assurance) to roll out new processes and address operational gaps.

Go-To-Market (GTM) Strategy

• Lead the planning and execution of GTM strategies for new product launches, campaigns, and market rollouts.
• Work with cross-functional teams (Marketing, Sales, Product, Operations) to ensure cohesive execution of GTM plans.
• Conduct market research and competitor benchmarking to support product positioning, campaign design, and pricing strategy.
• Analyze post-launch performance metrics and optimize strategies for future rollouts.

Your Know-How

• Bachelor’s degree in Business, Operations, Marketing, or a related field.
• Minimum 2-3 years of experience in dealership operations, GTM strategy, or channel enablement—ideally within automotive, digital, or retail sectors.
• Solid understanding of dealership environments, SOP development, and performance tracking.
• Strong project management and cross-functional collaboration skills.
• Analytical mindset with the ability to translate data into strategic decisions.
• Proactive, hands-on approach with a bias toward execution and ownership.