1. Sales Strategy & Promotion
- Develop and implement strategies to drive bookings and revenue.
2. Brand Development & Marketing Campaigns
- Plan and execute marketing campaigns across digital, print, and social media channels.
- Ensure brand consistency through creative materials and promotional content.
- Design attractive offers for key guest segments (families, leisure, corporate, honeymooners).
3. Customer Relationship Management
- Maintain strong relationships with guests and partners to encourage loyalty and repeat business.
- Handle inquiries and reservations efficiently.
- Manage guest databases for personalized marketing and communications.
4. Market Research & Competitor Analysis
- Conduct market research to track trends and identify new opportunities.
- Monitor competitors and guest feedback to improve offerings and stay competitive.
5. Online Presence & Digital Marketing
- Manage the resort’s website, social media, and OTA listings.
- Implement SEO and paid ad campaigns to boost visibility and bookings.
6. Event Marketing & Partnerships
- Market resort-hosted events (weddings, retreats, conferences, etc.).
- Build partnerships with local businesses, influencers, and industry players.
- Represent the resort at trade shows and networking events.
7. Reporting & Performance Analysis
- Track and report on campaign results, sales performance, and ROI.
- Use data insights to refine marketing strategies and improve outcomes.
- Promote the resort’s unique offerings and target new business segments (corporate, events, travel agents, etc.).
- Create and market special packages and promotions to boost sales.
Job Types: Full-time, Permanent
Pay: From RM3,000.00 per month
Benefits:
- Free parking
- Health insurance
- Maternity leave
- Meal provided
- Opportunities for promotion
- Parental leave
- Professional development
Ability to commute/relocate:
- Pengerang: Reliably commute or planning to relocate before starting work (Required)
Education:
- Diploma/Advanced Diploma (Required)
Experience:
- Hospitality: 2 years (Required)
Location:
Work Location: In person