Avallis Financial Pte Ltd Hiring! Full Time Client Services Executive - General Insurance in - Ricebowl

Location: Singapore (Onsite)

Working Hours: Monday to Friday, 9:00 AM – 6:00 PM

Eligibility: Singapore Citizens and Singapore Permanent Residents (PRs) only

Fresh graduates are welcome to apply!

About the Role

We are looking for a proactive, detail-oriented and service-driven Client Services Executive – General Insurance to join our Corporate Solutions team.

You will support corporate clients in managing General Insurance policies, including policy administration, renewals, insurer coordination, premium calculations, payment follow-ups and claims support.

This role is ideal for someone who enjoys working with people, is comfortable with numbers and is keen to develop a career in corporate insurance.

Key Responsibilities

• Client Servicing: Handle client enquiries, provide policy updates and ensure timely resolution of servicing matters.
• Policy Administration: Coordinate new applications, policy issuance, endorsements, amendments, cancellations and documentation.
• Renewals & Quotations: Monitor renewal deadlines, obtain insurer quotations, compare premiums and coverage terms, and prepare quotation summaries.
• Insurer Coordination: Liaise with insurers on quotations, renewals, policy terms and outstanding matters.
• Claims Support: Assist clients with claims submissions, documentation and follow-ups with insurers.
• Premium & Payment Administration: Calculate and verify premiums, check billing documents, follow up on payments and maintain records in GEMS.
• Coverage Review Support: Identify potential coverage gaps or changes in clients' business needs and highlight them for further review.
• Records & Reporting: Maintain accurate client records, renewal trackers, policy documents and servicing reports.

Requirements

• Singapore Citizens and Singapore Permanent Residents (PRs) only.
• Diploma or Degree in Human Resources, Business Administration, Data Analytics or a related discipline. Fresh graduates are welcome to apply.
• Candidates with backgrounds in HR, Data Analytics or Business Administration who are interested in exploring a career in corporate insurance are encouraged to apply.
• Prior experience in HR operations, data analysis, insurance administration, customer service or account servicing is advantageous but not essential.
• Strong analytical, communication and interpersonal skills with a customer-focused mindset.
• Meticulous, organised and able to manage multiple tasks and deadlines effectively.
• Comfortable working with numbers, analysing information, comparing quotations and performing basic premium calculations.
• Proficient in Microsoft Office, particularly Excel, Word and Outlook.
• Proactive, responsible and able to work independently and collaboratively.
• Willingness to learn about General Insurance products and corporate risk management.

Prior General Insurance experience is an advantage, but training will be provided for candidates with the right attitude, GROWTH mindset and willingness to learn.