A BEST SECURITY MANAGEMENT PTE LTD Hiring! Full Time Customer Service Officer in Central Region (Singapore), Earn up to SGD 4,500 - Ricebowl

• Provide excellent customer service through phone, email, chat, and other communication channels in a timely and accurate manner.
• Serve as a liaison between the customer support team, management, and customers to enhance customer service and improve business productivity.
• Assist customers with complaints and enquiries while providing accurate information about products and services.
• Direct customers to the appropriate personnel for further assistance when necessary.
• Ensure customer satisfaction by addressing customer needs courteously and promptly.
• Track, follow up on, and resolve outstanding customer issues in a timely manner.
• Develop customer service programs and initiatives to deliver exceptional support.
• Prepare documentation and reports related to customer correspondence for future reference.

A Best Security Management Pte Ltd is a leading security firm and has a distinguished history in the industry. It has been consistently being Graded “A” (Excellent) for the past years and for the year 2018. In addition we are an ISO 9001:2015, ISO 45001:2018, bizSafe Star Company and a member of the Security Association Singapore (SAS).

Our Innovation and Staff

In more than 25 years of our company’s existence, we have continually updated ourselves with the latest technologies and developed a team of loyal and dependable staff.

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Our Clients

Our clientele ranges from large commercial complexes to luxurious high-end condominiums. Currently, there are 28 projects with 200 security personnel under our direct management and supervision. Most of our clients engage our services in a continuous basis for at least three (3) years.

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Our Capability

Apart from our longstanding history and experience with residential condominiums, industrial and commercial buildings, our firm is also well-positioned to handle the day-to-day needs of our clients as well as any emergencies, through our team of well-trained staff and the standard operations procedure we have developed for each project.