Holiday Inn Hiring! Full Time Guest Service Supervisor - Guest Service Agent in Melaka - Ricebowl

Summary of Job:

• Provide timely and professional check-in/check-out services in accordance with established scripting and standards.
• Responsible for all activities relevant to the Front Desk such as the reception, check in / out, rooming of all Hotel guests, foreign exchange and assisting them with inquiries.
• Answer incoming phone calls primarily from external callers in a timely and professional manner that reflects highly on the hotel and brand.

Requirements:

• For Guest Service Supervisor position - at least 2 years' experience in 4 or 5 star hotel
• Must be able to understand and speak English well
• Pleasant personality and well-groomed
• Can interact and communicate well with others
• Able to work on shifts, during week-ends and on Public Holidays
• Open to Malaysians only
• Applications must include resume with recent photo

Benefits:

• Free parking
• Health insurance
• Maternity leave
• Meal provided
• Opportunities for promotion
• Parental leave
• Professional development

Work Location: In person