- Bukit Merah Central Region (Singapore) Singapore
Neutron Hiring! Full Time IT Operation Support Engineer in Central Region (Singapore), Earn up to SGD 4,500 - Ricebowl
Share
Save
Working Location
Job Description
Responsibilities
Key Responsibilities
ICT Operations & Service Request Management
Raise, track, and manage ICT service requests, incidents, and operational support activities.
Coordinate with GovTech, managed service providers, and vendors to fulfil requests within agreed SLAs.
Review and validate service request submissions, approvals, and fulfilment evidence.
Monitor request backlog, follow up on outstanding requests, and escalate service delivery issues where necessary.
Maintain accurate records and audit trails for operational activities.
IT Administration & User Support
Administer Microsoft 365 services, including Exchange Online, Teams, SharePoint Online, OneDrive, Entra ID, and Intune.
Support user onboarding, offboarding, and access management processes.
Manage user accounts, shared mailboxes, distribution lists, licences, and security groups.
Coordinate endpoint provisioning, software installation, and workplace technology support.
Neutron Pte. Ltd. is a software consultancy firm at the forefront of digital transformation. Our strength lies in user-centric product design and data-driven analysis, harmonized with a commitment to cybersecurity. Leveraging innovative technologies, we offer customized solutions that propel growth and efficiency. Neutron Pte. Ltd. - your trusted partner in navigating the digital landscape.
ICT Operations & Service Request Management
Raise, track, and manage ICT service requests, incidents, and operational support activities.
Coordinate with GovTech, managed service providers, and vendors to fulfil requests within agreed SLAs.
Review and validate service request submissions, approvals, and fulfilment evidence.
Monitor request backlog, follow up on outstanding requests, and escalate service delivery issues where necessary.
Maintain accurate records and audit trails for operational activities.
IT Administration & User Support
Administer Microsoft 365 services, including Exchange Online, Teams, SharePoint Online, OneDrive, Entra ID, and Intune.
Support user onboarding, offboarding, and access management processes.
Manage user accounts, shared mailboxes, distribution lists, licences, and security groups.
Coordinate endpoint provisioning, software installation, and workplace technology support.
Neutron Pte. Ltd. is a software consultancy firm at the forefront of digital transformation. Our strength lies in user-centric product design and data-driven analysis, harmonized with a commitment to cybersecurity. Leveraging innovative technologies, we offer customized solutions that propel growth and efficiency. Neutron Pte. Ltd. - your trusted partner in navigating the digital landscape.
Important Information
Never provide your bank or credit card details when applying for jobs. Do not transfer any money or complete unrelated online surveys. If you see something suspicious, Report this Job ad.
Learn More