Basic Salary:
Up to $3,000 + Commission
Location:
Ang Mo Kio Industrial Park 2, Singapore
Working Hours:
Monday–Friday, 8:30 AM–6:00 PM
Company Overview
KAORI PTE. LTD. is Singapore’s leading provider of
Scent Marketing and Ambient Scenting solutions
, delivering quality fragrances and customisable equipment to enhance brands and work environments.
Job Responsibilities
Manage existing customer accounts and build strong customer relationships
Handle
contract renewals
and follow up on customer retention
Follow up on sales leads and enquiries via calls and emails
Prepare
quotations, proposals, and renewal offers
Identify
upselling and cross-selling
opportunities
Handle customer orders and maintain accurate records
Coordinate with Operations and Accounts teams to ensure smooth service delivery
Resolve customer issues and provide timely support
Prepare sales and customer reports for management
Achieve assigned renewal and sales targets
Provide sales and administrative support as required
Perform other ad hoc duties and tasks assigned
Preferred Competencies & Qualifications
Minimum GCE 'O' Level or equivalent
Experience in
service-based industries
is preferred
Strong customer service and relationship-building skills
Good communication and coordination skills
Comfortable with
outbound calls and customer follow-ups
Experience in
quotations, proposals, renewals, or sales support
is an advantage
Able to work independently and manage multiple customer accounts
Spoken Mandarin required
to liaise with Mandarin-speaking customers and associates
Key Skills
Customer Enquiries & Customer Service
Building Customer Relationships
Contract Lifecycle Management
Cross-Selling & Upselling
Customer Interaction Management
Outbound Calling
Sales Support
Outside Sales
Proposal Writing
Preparing Quotations
Contract Renewals
Sales Reporting
Service Quality Management
Coordination with Operational Delivery Teams
Benefits
Renewal commission
for every successful contract renewal
Career growth opportunities within a growing company
Friendly and supportive working environment
Remuneration
Basic Salary + Renewal Commission
Interested candidates with good communication skills and a strong customer-focused attitude are encouraged to apply.
Established in 1989, Duprex (S) Pte Ltd is a Singapore-based B2B business with over 20 years of experience in the cleaning and washroom hygiene industry. Over the years, we have grown to become one of the industry’s most trusted names and a leading supplier in the Asia-Pacific region. Today, we are a one-stop shop and your choice supplier in cleaning chemicals and washroom hygiene products.
We manufacture cleaning chemicals and supply washroom hygiene products to a wide range of sectors and industries. Our high-quality products and solutions are both environmentally friendly and competitive in pricing. With our well-stocked inventory, you’ll find everything you need for a hygienic washroom and environment.
We pride ourselves on providing good service to our clients by supporting them with the latest and most innovative hygiene products. Our clientele includes some of the world’s leading service providers in the cleaning and washroom hygiene industry.
In recognition of our efforts, we have received the following accreditation:
- ISO 9001:2015 Quality Management System
- ISO 14001:2015 Environmental Management System
- ISO 22000:2005 Food Safety Management System (incorporating HACCP standards)