jobs in DUPREX SINGAPORE PTE LTD

DUPREX SINGAPORE PTE LTD Hiring! Full Time Customer Service - Sale in North-east Region (Singapore), Earn up to SGD 3,000 - Ricebowl

Customer Service - Sale

DUPREX SINGAPORE PTE LTD

Ang Mo Kio, North-east Region (Singapore)

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Working Location

  • Ang Mo Kio North-east Region (Singapore) Singapore

Job Description

Responsibilities

Basic Salary:
Up to $3,000 + Commission

Location:
Ang Mo Kio Industrial Park 2, Singapore

Working Hours:
Monday–Friday, 8:30 AM–6:00 PM

Company Overview

KAORI PTE. LTD. is Singapore’s leading provider of

Scent Marketing and Ambient Scenting solutions

, delivering quality fragrances and customisable equipment to enhance brands and work environments.

Job Responsibilities

Manage existing customer accounts and build strong customer relationships

Handle

contract renewals

and follow up on customer retention

Follow up on sales leads and enquiries via calls and emails

Prepare

quotations, proposals, and renewal offers

Identify

upselling and cross-selling

opportunities

Handle customer orders and maintain accurate records

Coordinate with Operations and Accounts teams to ensure smooth service delivery

Resolve customer issues and provide timely support

Prepare sales and customer reports for management

Achieve assigned renewal and sales targets

Provide sales and administrative support as required

Perform other ad hoc duties and tasks assigned

Preferred Competencies & Qualifications

Minimum GCE 'O' Level or equivalent

Experience in

service-based industries

is preferred

Strong customer service and relationship-building skills

Good communication and coordination skills

Comfortable with

outbound calls and customer follow-ups

Experience in

quotations, proposals, renewals, or sales support

is an advantage

Able to work independently and manage multiple customer accounts

Spoken Mandarin required

to liaise with Mandarin-speaking customers and associates

Key Skills

Customer Enquiries & Customer Service

Building Customer Relationships

Contract Lifecycle Management

Cross-Selling & Upselling

Customer Interaction Management

Outbound Calling

Sales Support

Outside Sales

Proposal Writing

Preparing Quotations

Contract Renewals

Sales Reporting

Service Quality Management

Coordination with Operational Delivery Teams

Benefits

Renewal commission

for every successful contract renewal

Career growth opportunities within a growing company

Friendly and supportive working environment

Remuneration

Basic Salary + Renewal Commission

Interested candidates with good communication skills and a strong customer-focused attitude are encouraged to apply.

Established in 1989, Duprex (S) Pte Ltd is a Singapore-based B2B business with over 20 years of experience in the cleaning and washroom hygiene industry. Over the years, we have grown to become one of the industry’s most trusted names and a leading supplier in the Asia-Pacific region. Today, we are a one-stop shop and your choice supplier in cleaning chemicals and washroom hygiene products.

We manufacture cleaning chemicals and supply washroom hygiene products to a wide range of sectors and industries. Our high-quality products and solutions are both environmentally friendly and competitive in pricing. With our well-stocked inventory, you’ll find everything you need for a hygienic washroom and environment.

We pride ourselves on providing good service to our clients by supporting them with the latest and most innovative hygiene products. Our clientele includes some of the world’s leading service providers in the cleaning and washroom hygiene industry.

In recognition of our efforts, we have received the following accreditation:

  • ISO 9001:2015 Quality Management System
  • ISO 14001:2015 Environmental Management System
  • ISO 22000:2005 Food Safety Management System (incorporating HACCP standards)

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