- Singapore East Region (Singapore) Singapore
Tanah Merah Country Club Hiring! Full Time Contract IT Desktop Support Technician (6 Months) in East Region (Singapore), Earn up to SGD 3,000 - Ricebowl
Contract IT Desktop Support Technician (6 Months)
Tanah Merah Country Club
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Job Description
Responsibilities
Job overview:
To support TMCC’s daily IT operations through timely desktop support, reliable technology, account and device administration, and compliance with IT policies and security standards.
A. End-User & Service Desk Support
Provide onsite and remote support for desktops, laptops, mobile devices, printers and peripherals.
Troubleshoot Windows, Microsoft 365, Outlook, Teams, OneDrive, connectivity and approved applications.
Log, prioritise, update and resolve service requests, escalating complex or high-impact issues.
B. Hardware, Software & Endpoint Support
Install, configure, deploy and maintain IT hardware, software and peripherals.
Perform device health checks, troubleshooting, patch and security checks.
Support meeting-room AV and other Club technology.
C. Account & Access Administration
Assist with user accounts, password resets, access rights and deactivation.
Support Microsoft 365, Active Directory, Intune, SharePoint and other authorised systems.
Assist with IT onboarding and offboarding, including device preparation and recovery.
D. IT Asset Management
Maintain accurate IT asset and software records.
Issue, transfer, recover and verify equipment, and assist with stock checks, audits, warranties and disposal.
E. Infrastructure & Operational Support
Provide first-level support for network connectivity, Teams Phone, CCTV, access control, POS and Club systems.
Coordinate with senior IT staff and vendors on technical issues, repairs and maintenance.
Report faults and recurring issues promptly.
F. Security, Documentation & Compliance
Follow TMCC IT security and data-protection policies and report security incidents promptly.
Maintain IT documentation and support records, and assist with backups, audits and system housekeeping.
Perform other IT duties and ad-hoc assignments as directed by the IT Manager.
To support TMCC’s daily IT operations through timely desktop support, reliable technology, account and device administration, and compliance with IT policies and security standards.
A. End-User & Service Desk Support
Provide onsite and remote support for desktops, laptops, mobile devices, printers and peripherals.
Troubleshoot Windows, Microsoft 365, Outlook, Teams, OneDrive, connectivity and approved applications.
Log, prioritise, update and resolve service requests, escalating complex or high-impact issues.
B. Hardware, Software & Endpoint Support
Install, configure, deploy and maintain IT hardware, software and peripherals.
Perform device health checks, troubleshooting, patch and security checks.
Support meeting-room AV and other Club technology.
C. Account & Access Administration
Assist with user accounts, password resets, access rights and deactivation.
Support Microsoft 365, Active Directory, Intune, SharePoint and other authorised systems.
Assist with IT onboarding and offboarding, including device preparation and recovery.
D. IT Asset Management
Maintain accurate IT asset and software records.
Issue, transfer, recover and verify equipment, and assist with stock checks, audits, warranties and disposal.
E. Infrastructure & Operational Support
Provide first-level support for network connectivity, Teams Phone, CCTV, access control, POS and Club systems.
Coordinate with senior IT staff and vendors on technical issues, repairs and maintenance.
Report faults and recurring issues promptly.
F. Security, Documentation & Compliance
Follow TMCC IT security and data-protection policies and report security incidents promptly.
Maintain IT documentation and support records, and assist with backups, audits and system housekeeping.
Perform other IT duties and ad-hoc assignments as directed by the IT Manager.
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