MTS SYSTEMS ENGINEERING PTE. LTD. Hiring! Full Time Clouds operation engineer in Islandwide (Singapore), Earn up to SGD 3,000 - Ricebowl

Job Responsibilities

• Monitor cloud infrastructure, virtual machines, storage, networks and system performance.
• Perform daily health checks and identify system alerts or abnormalities.
• Handle, log and troubleshoot incidents through the ITSM ticketing system.
• Escalate unresolved or critical issues to L2/L3 support teams and ensure SLA compliance.
• Perform routine maintenance, VM operations, backup verification and basic system administration.
• Handle service requests and support approved changes and maintenance activities.
• Prepare operational reports, shift handovers and technical documentation.
• Follow SOPs, security policies and change management procedures.

Job Requirements

• Diploma or Degree in IT, Computer Science, Engineering or a related field.
• Basic knowledge of Huawei Cloud, AWS, Microsoft Azure or other cloud platforms.
• Familiarity with Linux, Windows Server, TCP/IP, DNS, VPN and firewall troubleshooting.
• Exposure to monitoring tools such as Zabbix, Grafana or Prometheus and ITSM tools such as ServiceNow or Jira.
• Good problem-solving, communication and documentation skills.
• Willing to work rotating shifts, weekends and public holidays when required.
• Cloud certifications such as HCIA-Cloud, AWS Cloud Practitioner or Azure Fundamentals are an advantage.