The Applications Engineer II provides mid-level engineering expertise and support on the application of Starline products to specific projects and customers in the Singapore and Southeast region. The role is responsible for identifying and providing reliable solutions for all technical issues to assure complete customer satisfaction through all stages of the sales process. The role also establishes and maintains strong relationships throughout the sales cycle. Works under moderate supervision with limited problem-solving responsibility while working under defined guidelines.
Job Requirements:
Maintain mid-level expertise of product knowledge and application.
Complete System Layouts; design layouts of busway systems based on customer drawings and input.
Create product technical documentation (catalog sheets, FAQ’s, Tech Briefs, Reports, installation instructions, etc.)
Provide technical support to sales and to customers onsite or remotely (other regions as required) as required on topics including but not limited to product ratings, compliance with IEC and UL codes and Standards, safety, functionality, customization, troubleshooting, installation, and pricing
Onsite troubleshooting and rework and Technical liaison to the sales team
Collaboration with certification laboratories such as UL, Intertek (ETL), and international certification agencies.
Product testing towards certifications and ratings.
Education:
- BS in Electrical Engineering or Electrical Engineering Technology
- Relevant electronics design experience, either in a professional or academic setting
- Familiarity with Microsoft Office, related skills in technical writing and communication
- Ability to travel up to 25% on a regular basis and 40% occasionally
- Relevant internship/co-op experience preferred
Requirements:
A minimum of 4 years of experience in the Electrical Engineering or Mechanical Engineering field.
- Proficient with English language listening, speaking, reading, and writing skills.
- Proficient with Microsoft Office
- Proficient in technical writing and communication.
About Starline
Starline, a brand of Legrand is a global leader in power distribution equipment. For 30 years, Starline products have provided data centers with the most flexible, reliable and customizable power distribution systems on the market. By continuing to promote the concepts of innovation and smart yet simple design strategy, the Starline brand has emerged as the premier distribution solution for mission-critical applications.
Starline Track Busway provides the power to very easily expand, reconfigure, or relocate operations. The system’s most unique feature includes a continuous access slot, meaning plug-in units can be connected at any location, at any time – all without shutting down the busway. Coupled with revenue-grade metering made possible by Starline’s Critical Power Monitor, the system places actionable data at your fingertips. This versatility makes Starline the ideal solution for data centers and mission-critical environments that are looking to expand and change layouts with ease.
Starline Holdings Technology Pte Ltd was incorporated in Singapore in 2010 to underpin the global expansion of Starline USA and the Asia Pacific region specifically and to support highly valued customers across the Asia Pacific region. We expect to grow the Starline profile as the global leader in flexible power distributions by leveraging first-class global manufacturing practices and quality procedures by assembling / manufacturing products in Singapore that are produced physically closer to our highly valued customers and optimize the customer experience by delivering bespoke power distribution solutions.
About Legrand
Every single day, Legrand brings power, light and data to millions of spaces around the world. Legrand is a global, publicly-traded company listed on the Euronext (Legrand SA EPA: LR) with 36,000 employees worldwide, a market cap of $16B, revenue of more than $5 billion, with products sold in 180 countries. Legrand is listed on the Forbes Global 2000 as one of the world’s best employers. For more information, visit *************
About Legrand North and Central America
Legrand North and Central America (LNCA) employs over 5,000 associates in 60 locations, working in 6 product categories (Electrical Wiring Systems, Building Control Systems, AV, Data Communications, Power Distribution and Control, and Lighting). LNCA offers comprehensive medical, dental and vision coverage. LNCA offers distinctive benefits like high employer 401K match, above-benchmark paid maternity leave, paid time off to volunteer, and an active women’s network. LNCA is an employee-centered, growth company with tremendous opportunity. For more information, visit *************
About Legrand’s Data Center Power and Control Division
Legrand’s Data, Power & Control (DPC) division is a global provider of award winning technology and infrastructure products which serve the expanding requirements of today’s data centers and related ecosystems. Our innovative products are principally sold under the Starline, Raritan, Server Technology, US Safety Trolley, and Legrand brand names. As a leading provider of best in class overhead power supply system’s, intelligent PDUs, KVM switches, connectivity, cabinet and containment solutions, our goal is to support next generation technologies with flexibility for future growth and energy and installation efficiencies, united by superior design.