Sapphire Windows Hiring! Full Time Sales Administrator in East Region (Singapore), Earn up to SGD 2,800 - Ricebowl

The Sales Administrator will provide administrative support to the sales team and serve as a point of contact for customer enquiries relating to products, quotations, orders and deliveries. You will help ensure accurate sales documentation, timely follow-ups and smooth coordination between customers, sales representatives and internal departments.

Roles & Responsibilities:
Attend to calls on the company’s main telephone line, handle general enquiries and direct callers to the appropriate personnel.

Maintain accurate and up-to-date supplier, customer and sales records.

Track customer correspondence and follow up with sales representatives on outstanding enquiries and action items.

Coordinate with internal departments on sales-related administrative matters, order requirements and delivery arrangements.

Enter and update sales data, and maintain an organised and accessible filing system.

Prepare accurate cost calculations and customer quotations based on specifications and pricing guidelines.

Prepare and process VWOs and VQs, ensuring accuracy and completeness of supporting documentation.

Prepare and amend RA drawings as required.

Compile sales reports and track key performance indicators to support the monitoring of individual and team performance.

Any other ad-hoc sales administrative related duties.

Requirements:
GCE ‘O’ Level, Higher Nitec or Diploma, preferably in Business Administration, Business Management or a related discipline.

Prior experience in sales administration, customer service or a busy office environment would be an advantage.

Strong organisational and time management skills, with a high level of accuracy and attention to detail.

Comfortable working with numbers, preparing quotations and compiling reports.

Ability to manage multiple priorities and adapt to changing requirements.

Good written and verbal communication skills, with a professional telephone manner and a customer-focused approach.

Strong interpersonal skills and the ability to work effectively across departments.

Willingness to learn to prepare RA drawings and process sales documentation.

A proactive and resourceful approach to resolving issues and following through on tasks.

At Sapphire Windows, we believe every home is unique and we go out of our way to craft Window and Door Systems to make your home safer, more secure and beautiful.

The story of Sapphire Windows began in 1989 when our founder, Jeffrey Liew, noticed the exceptional build quality of the windows in Europe while studying abroad. He decided from that experience that he would design his own home with windows that provided the same security, heat and sound insulation. That decision led him to partner with world-leading uPVC maker, Deceuninck who supplied him with a window system that exceeded all his expectations. This sparked the vision in him of bettering the lives of every future homeowner.

Today, Sapphire Windows is a leading window and door system specialist, renowned for its quality, workmanship and customer service. Driven by the company’s motto “Do it Right, Do it Proud”, we offer both innovative and timeless design solutions for every home.