Company Overview
Dynasty Travel is a trusted Singapore travel brand since 1978, now evolving as DTX, an AI-native travel company. We offer leisure, luxury, group, bespoke, ticketing, and MICE travel with innovative AI-driven solutions and strong local partnerships.
Job Summary
You will be the face of DTX, delivering exceptional travel service to thousands of customers worldwide by managing client interactions, converting enquiries into bookings, and supporting AI-driven workflows.
Responsibilities
Contact past and potential clients by phone and chat to present our travel services and value proposition
Respond promptly and professionally to inbound enquiries via email, chat, and phone to convert them into confirmed bookings
Build and maintain relationships with leads to increase sales and customer loyalty
Manage client trips using our AI-enabled ERP system and provide feedback to improve AI agent efficiency
Travel overseas with customers when selected to ensure smooth and memorable tour experiences
Required competencies and certifications
Willingness to work from the office (this role is not remote)
Willingness to travel overseas when selected for tours
Preferred competencies and qualifications
Strong communication and interpersonal skills demonstrated through client engagement and sales conversion
Ability to persuade clients effectively while maintaining professionalism and resilience to rejection
Self-motivation to deliver excellent service and achieve sales targets
Genuine interest in travel to enhance client interactions and service delivery
Other Information
Remuneration Basic salary plus generous commission. Leads are provided, so you do not need to find your own.
Why join DTX
Shape one of the most ambitious applied-AI transformations in travel
Experience high autonomy, fast decision-making, and direct influence on commercial results
Early-stage entry with real upside supported by a strategic investor
How to apply Email *************, cc *************
DTX is an equal opportunity employer. All qualified applicants are welcome, and selection is based on skills and experience.
Dynasty Travel has been at the forefront of travel for over 40 years, creating amazing journeys that blend exclusivity, indulgence, and cultural discovery. Our vision is to redefine the travel experience by offering unparalleled service, unique itineraries, and unforgettable memories to our discerning clients. As a valued member of our team, you will be part of an innovative and collaborative culture that embraces creativity, excellence, and the highest standards of professionalism.