We are seeking a dedicated Customer Service Assistant to join our team at Taman Molek, Johor Bahru. This is a full-time position that will play a crucial role in supporting our day-to-day operations and client-facing activities.
What you'll be doing
- Manage customer communications through phone calls, emails, and other inquiries.
- Prepare quotations and conduct timely follow-ups to secure business opportunities.
- Service and retain existing customers while expanding the customer base and market reach.
- Work closely with the sales and operations teams to meet sales objectives and enhance customer satisfaction.
What we're looking for
- Fresh graduates are encouraged to apply.
- Minimum SPM, Diploma, or equivalent qualification. Candidates with 1–2 years of relevant working experience in customer service, logistics, transportation, or a related field will have an added advantage.
- Good command of spoken and written English and Bahasa Malaysia. Mandarin-speaking ability is an added advantage.
- Basic computer skills, particularly in Microsoft Office.
- Good interpersonal and communication skills, with strong analytical and problem-solving abilities.
- Malaysian citizens or candidates with valid residence and working status in Malaysia.
What we offer
- Training and career development opportunities.
- Friendly and supportive work environment.
If you're excited about this opportunity and believe you have the necessary skills and experience, we encourage you to apply now.
Job Types: Full-time, Permanent, Fresh graduate
Pay: RM3,500.00 - RM6,500.00 per month
Benefits:
- Free parking
- Health insurance
- Maternity leave
- Opportunities for promotion
- Professional development
Work Location: In person