The Medical Product Specialist is responsible for ensuring effective product knowledge detailing, product visibility, availability, and promotion of medical and healthcare products across assigned retail outlets, pharmacies, and healthcare channels. The role focuses on maintaining continuous product demo & detailing, attractive product displays, monitoring stock levels, supporting sales growth, and ensuring compliance with healthcare product standards.
Key Responsibilities
1. Merchandising, Product Demo & Detailing & Product Display
- Ensure all medical products are properly displayed according to company guidelines and planograms
- Ensure product demonstration & detailing to Pharmacist, Nutritionist, Dietitians as well as outlet assistants
- Maintain clean, organized, and attractive displays to enhance product visibility
- Ensure correct product labeling, pricing, and expiry-date checks for medical items · Implement promotional materials, POS displays, and campaigns at outlet.
2. Stock Management
- Monitor stock levels at pharmacies, hospitals, and retail outlets
- Ensure timely replenishment and prevent out-of-stock situations
- Track product expiry dates and coordinate stock rotation (FIFO) for medical compliance
- Coordinate with sales/logistics team for stock delivery and replenishment
3. Sales Support & Promotion
- Support sales team in executing in-store promotions and product launches
- Assist in product demonstration (if required) and highlight key product benefits
- Educate retail staff/pharmacists on basic product knowledge
- Gather feedback on customer preferences and market trends
4. Outlet & Relationship Management
- Build strong relationships with pharmacy managers, retail staff, and outlet supervisors
- Conduct regular outlet visits based on assigned territory schedule
- Ensure compliance with retailer requirements and company standards
5. Reporting & Market Intelligence
- Submit daily/weekly reports on outlet visits, stock levels, and sales performance
- Monitor competitor activities, pricing, and product positioning
- Provide feedback to management on market trends and demand
6. Compliance (Medical Line Specific)
- Ensure all product displays comply with healthcare regulations and guidelines
- Maintain proper handling of medical products (storage, hygiene, and safety standards)
- Report any product issues, damages, or compliance risks immediately
Requirements
- Diploma or Degree in Business, Marketing, Healthcare, or related field
- 1–3 years experience in merchandising, preferably in pharmacy, healthcare.
- Familiar with pharmacy chains, hospitals, or medical distributors is an added advantage
- Basic knowledge of medical or healthcare products is preferred
Pay: RM3,000.00 - RM4,500.00 per month
Benefits:
- Cell phone reimbursement
- Free parking
Work Location: In person