Agensi Pekerjaan A S K Resources Hiring! Full Time Business Support (Channel Sales) in Johor, Earn up to MYR 4,500 - Ricebowl

Job Responsibilities

Follow up with dealers daily on all pending CR/OP matters.

Assist and provide training to new dealers or admin staff on the submission process.

Support business dealers with post-sales service issues through backend coordination (e.g., bill disputes, IR activation, SIM replacement, unbarring requests, bill printing, OST checking, account restructuring, company information updates, handset delivery issues, etc.).

Assist Biz dealer admin support with easy reference to operational SOPs to streamline the submission process and reduce rejections.

Provide assistance to dealers and direct sales in checking account or line information while working offsite.

Assist in the new dealer recruitment process, including guidance on onboarding documentation and materials.

Follow up with dealers for administrative documents required by HQ.

Support CM/HOS by tracking lead statuses from dealers and providing weekly updates.

Escalate complaint cases to the relevant departments and ensure proper follow-up.

Assist the sales team in preparation for roadshows.

Coordinate with HQ to compile and distribute POSM materials.

Participate and provide support during marketing events as required.

Travel outstation when necessary.

Support HOS with daily CROP activities, submission tracking, and GA figure updates.

Job Requirements

Diploma or Bachelor’s degree in Business Administration, Marketing, Telecommunications, or a related field.

Fresh graduates are welcome to apply.

1–2 years of experience in sales support, business operations, or telecommunications.

Good understanding of sales operations and post-sales support processes.

Strong communication and interpersonal skills, able to liaise effectively with internal/ external teams.

Detail-oriented with strong follow-up and coordination skills.

Able to multitask and manage priorities in a fast-paced environment.

Tech-savvy, proficient in Microsoft Office.

Problem-solving attitude with the ability to escalate and resolve issues effectively.

Willing to travel for dealer visits, roadshows, or marketing events as required.

Proactive, responsible, and service-oriented mindset.

Fast learner with a collaborative working style.

Able to work independently with minimal supervision.

Pay: RM4,400.00 - RM4,500.00 per month

Benefits:

• Opportunities for promotion
• Professional development

Work Location: In person