- Jalan Sultan Mizan Zainal Abidin, Kompleks Kerajaan Kuala Lumpur Federal Territory Malaysia
Working Location
Job Description
Responsibilities
Client & Project: We are seeking a new talent to join the Software Engineering team where you will have the opportunity to collaborate in the project. The client is a company specializing in healthcare and pharmaceuticals with a focus on innovative medical solutions.
Location - Sunway Pinnacle, Kuala Lumpur
Years of exp - 3-5 years
Contract Duration - 12 months & extendable
Work Mode - Hybrid
Shift Timings - Central Europe Timezone
Visa & Relocation Benefits - Provided
Responsibilities: As an Application Support Engineer, you will be responsible for acting as a software detective, providing a dynamic service by identifying and solving issues within multiple components of critical business systems. You are expected to perform independently and become a subject matter expert. Active participation and contribution in team discussions are required, along with providing solutions to workrelated problems. Advanced proficiency in IT Troubleshooting is required. Advanced proficiency in Engineering Support is recommended. Advanced proficiency in Application Remediation is suggested. Analyze and resolve complex software issues to ensure continuous system performance and reliability. Collaborate with crossfunctional teams to enhance system functionality and prevent recurring problems. Document findings and solutions clearly to support knowledge sharing and future troubleshooting efforts. Contribute to process improvements by identifying gaps and proposing innovative approaches. Engage proactively with stakeholders to understand system impacts and prioritize support activities effectively.
Mandatory Skillset – SAP Governance Risk & Compliance Process Control
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