jobs in NIKITHA CONSULTANCY

NIKITHA CONSULTANCY Hiring! Full Time Business operations manager in Central Region (Singapore), Earn up to SGD 10,000 - Ricebowl

Business operations manager

NIKITHA CONSULTANCY

Rochor, Central Region (Singapore)

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Working Location

  • Rochor Central Region (Singapore) Singapore

Job Description

Responsibilities

Work towards the efficient and profitable operations of the business, both day-to-day and in the long-term

Devise and execute strategies that improve the operational processes within the business

Plan and implement policies, procedures and protocols that are imperative to the success of the company from a business operations position’s point of view

Adhere to local, national and company-wide laws and regulations while planning or implementing operational strategies

Monitor and plan financial data and ensure that it is on track with the KPIs that have been established

Responsibilities

Strategise and plan the protocols needed to improve the operational structure of the company for maximised efficiency

Evaluate the performance of the business, and make changes in the operational plans as the head of business operations

Ensure that all policies and decisions are in compliance with the legal and regulatory policies

Work toward customer satisfaction by implementing plans that benefit them

Keep track of daily operations and address potential issues as and when they are encountered

Perform cost-benefit analysis and monitor the KPIs diligently to ensure that the operations are financially viable

Build processes that are in line with business needs, and ensure that they meet the growing needs of the company

Required skills and qualifications

Bachelor’s degree in business management, operations management, business administration or a similar field

Prior experience working as a business operations manager, or in a similar operational role

Outstanding organisational, communication and problem-solving skills

Expert-level knowledge of MS Office

Proficiency in business processes, applicable laws and data analysis

Experience in implementing strategies, planning budgets, and evaluating performance

Preferred skills and qualifications

MBA or other advanced degrees in the business spectrum

Knowledge of project management, and customer service principles

Understanding of business intelligence tools

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