Worldwide Hotels (WWH) is Singapore’s largest homegrown hotel group, with 46 properties and over 9,000 rooms across seven brands. We create accessible, well-located stays for today’s travellers while growing across Asia-Pacific, with 12 overseas hotels and more than 2,800 rooms in five key markets. Join a dynamic hospitality group driven by service, growth and meaningful guest experience.
Job Description
Responsible for room cleaning, making up rooms with fresh linens, towels, and sheets
Using disinfectants and other cleaning agents on tubs, counters, toilets, windows, mirrors, and other surfaces in the guestrooms
Ensure that the room amenities are in good working condition and to report any defects for repair / servicing if required, toiletries, towels etc. are replenished as required
Re-stocking of the room cleaning trolley
To attend to guests’ request promptly
To report on any loss and found items
Leverage AI-powered productivity tools (e.g. Microsoft Copilot & ChatGPT) to enhance operational efficiency, reporting, and communication
Any other duties within reasonable scope as assigned
Support the company's sustainability initiatives and contribute to its efforts in building a more sustainable and inclusive organisation.
Qualifications and Skills
Secondary / Nitec / Higher Nitec/ Diploma
Prior experience in room cleaning / general housekeeping would be an added advantage although training will be provided
Ability to converse in basic English for interaction with guests / understanding guests’ needs & request
Able to maintain a friendly and positive demeanour
Team player with the ability to work with minimum supervision
Willing and able to perform shift duties
Comfortable working on weekends and public holidays
Able to adhere to standard operating procedures / policies on workplace safety
Experience with AI-powered workplace productivity tools (e.g. Microsoft Copilot, ChatGPT, or other approved AI applications) will be an added advantage.
Worldwide Hotels (WWH) is Singapore’s largest homegrown hotel group, with 46 properties and over 9,000 rooms across seven brands. We create accessible, well-located stays for today’s travellers while growing across Asia-Pacific, with 12 overseas hotels and more than 2,800 rooms in five key markets. Join a dynamic hospitality group driven by service, growth and meaningful guest experience.