- Melaka Malaysia
Working Location
Job Description
Responsibilities
Job Descriptions
1. Scope of Work
Covers front-counter services, resident/tenant records, applications, filing, notices, system updates, payment/defaulter support, service-provider records and general administrative assistance.
2. Key Responsibilities
a) Provide front-counter and administrative support and attend to residents' enquiries, applications, telephone calls, emails and general correspondence.
b) Maintain proper filing, owner/resident/tenant records and document control.
c) Assist with daily collection records and follow up payments/defaulters as instructed by the Admin Executive / Building Manager.
d) Process access cards, facility bookings, renovation applications, move-in/move-out applications and related deposits.
e) Update resident/tenant databases and relevant property-management systems.
f) Issue notices, circulars and memos as instructed.
g) Record and assist in following up complaints through the approved complaint/PMS process.
h) Assist with office procurement, stationery/pantry supplies and inventory records.
i) Compile service-provider attendance records and supporting documents for invoice/payment processing.
j) Assist with meeting arrangements, administrative documentation and preparation of reports.
k) Support the Building Executive and Building Manager in daily operations and stand in for related administrative functions when required.
l) Perform other general administrative duties assigned by the superior.
3. Key Skills & Attributes
a) Good communication and customer-service skills.
b) Organized, responsible and careful with records and documentation.
c) Computer literate and familiar with Microsoft Office.
d) Able to work in a team and follow up tasks promptly.
4. Requirements / Qualifications
i. SPM/Certificate/Diploma or equivalent.
ii. Minimum 3 years of relevant property, customer service or hospitality experience preferred.
iii. Must be presentable, service-oriented and capable of handling front-line/concierge functions and high-volume resident and guest enquiries professionally.
iv. Mandarin-speaking is highly preferred.
v. Available to commence work in December 2026. Immediate hiring.
5. Working Relationship
General Clause: The employee may be required to perform other duties reasonably related to the position and operational requirements as assigned by the Company from time to time.
Job Types: Full-time, Permanent
Pay: RM2,700.00 - RM3,000.00 per month
Ability to commute/relocate:
Application Question(s):
Experience:
Work Location: In person
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