Job Title:
Digital Credit Consultant
Location:
Singapore
About Us:
Capital C Corporation is a pioneering fintech company headquartered in Singapore, revolutionizing financial services across Southeast Asia. With a decade of industry experience coupled with an innovative startup mindset, we are deeply passionate about the potential in Southeast Asia to empower our users. Our technology is purposefully designed to reach and uplift underserved individuals and businesses through digitalization.
We provide an array of financial solutions, encompassing consumer services, support for MSME businesses, financing for two & four-wheelers, buy now pay later options, and salary advances customized for developing countries.
Our goal is to foster financial stability and empower individuals to achieve their financial goals. Be part of our journey to transform financial inclusion and enrich lives across Southeast Asia.
Our mission is simple yet powerful: "Driving financial inclusion, enhancing lives."
Job Description:
Are you passionate about ensuring that customers' financial needs are met with dedication and care through offering personalised financial solutions? As a Digital Credit Consultant, you will be at the forefront of our loan product sales team, playing a key role in driving the growth of our loan offerings. You will be involved in actively promoting our diverse range of loan products, including personal loans, business loans, and vehicle loans (2/4 wheelers), engaging with customers to convey the features and benefits of these offerings to ensure they have a comprehensive understanding of their options.
Key Responsibilities:
Sales & Promotion:
Proactively promote and sell personal, business, and vehicle loans through effective customer outreach, ensuring loan products are clearly explained in terms of features, benefits, and suitability based on individual financial needs.
Customer Engagement:
Build strong relationships with customers, addressing queries and concerns with in-depth product knowledge, and providing clear guidance to help them make well-informed financial decisions.
Application Support:
Assist customers throughout the loan application process, ensuring all documentation is accurately completed and submitted in a timely manner, while closely monitoring the entire sales cycle, leading to the successful closure of transactions.
Internal Collaboration:
Deliver exceptional service through close collaboration with internal teams to ensure a seamless and efficient customer experience.
Qualifications:
A dynamic, sales-driven individual with a proven background in sales, whether via face-to-face or virtual channels.
Able to handle tough customer queries confidently and professionally.
Goal-oriented, with the ability to think quickly to meet and exceed sales objectives.
Experience in financial sales, with a deeper grasp of financial products and customer needs.
Strong communication and interpersonal skills, with the ability to explain complex financial concepts in an accessible manner.
Preferably proficient in both English and Mandarin languages.
Ability to work independently and as part of a team in a fast-paced environment.
Familiarity with Customer Relationship Management (CRM) systems is a plus.
Working Hours:
Shift roster:
2 rotating shifts: 10 am - 7.30 pm and 10.45 am - 8.15 pm
5-day workweek: Monday to Saturday, Sunday off + one additional off-day during the week
How to Apply:
If you are a sales-driven individual with a knack for connecting with customers and a desire to help them find the right financial solutions, we want you on our team!
Apply now:
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“Driving financial inclusion, enhancing lives”
Capital C Corporation is a fintech holding conglomerate with a mission to provide holistic financial services to the under-served
in Singapore and Southeast Asia, both for consumers and SMEs, by capitalising on the best-emerging technologies in the market which include digitization, AI and machine learning.
Through our digital offerings, we aim to serve as a one-stop financial solution to the masses which include credit, buy now pay later, and empowerment tools to generate income, enable users to tide through financial emergencies, and help them to manage their cash flow better by using our personal finance tools. We aim to be the financial partner and advisor to the everyday user’s lives.
We are an established company with a startup growth mindset and have ambitions for greatness. Join us as we embark on this journey of growth towards our vision, to serve the underserved, to build our culture and to fulfil our purpose.