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Maltem Asia-Pacific Hiring! Full Time Account Director – Digital Communications - Social Media in - Ricebowl

Account Director – Digital Communications - Social Media

Maltem Asia-Pacific

Singapore

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Working Location

  • Singapore

Job Description

Responsibilities

We are seeking an experienced Account Director to lead client relationships, oversee digital communications strategies, and manage social media accounts. The successful candidate will be responsible for ensuring that communication strategies align with client objectives, delivering high-quality content and campaigns, and maintaining strong stakeholder relationships.


Job Title: Account Director – Digital Communications & Social Media


Key Responsibilities

  • Lead and manage client relationships, acting as the primary point of contact for strategic communications and account management.
  • Develop digital communications and social media strategies aligned with client objectives and target audiences.
  • Oversee the planning, development, and execution of social media campaigns and digital content.
  • Provide strategic direction to the social media, copywriting, and creative teams.
  • Ensure the quality, consistency, and timely delivery of all content and campaign deliverables.
  • Monitor campaign performance, audience engagement, and relevant social media metrics.
  • Prepare and present strategic recommendations, performance reports, and campaign reviews to clients.
  • Manage project timelines, budgets, resources, and deliverables.
  • Identify opportunities to improve engagement, strengthen brand presence, and enhance communication effectiveness.
  • Ensure that all communications and content adhere to client guidelines and approval processes.


Requirements and Qualifications

  • Relevant experience in digital communications, social media management, account management, or related fields.
  • Proven experience managing client accounts and delivering digital communications projects.
  • Strong understanding of social media platforms, digital content strategy, and audience engagement.
  • Experience leading multidisciplinary teams and managing multiple projects.
  • Excellent client relationship management, presentation, and communication skills.
  • Strong strategic thinking, problem-solving, and project management capabilities.
  • Ability to manage stakeholders and deliver projects within agreed timelines.


Preferred Experience

  • Experience managing social media accounts for public sector organisations, government agencies, or large organisations.
  • Experience developing integrated digital communications strategies and managing social media campaigns.
  • Familiarity with social media analytics, campaign reporting, and performance optimisation.


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