Technical Pre-Sales Executive / Solution Engineer
Location: Klang Valley, Malaysia
Employment Type: Full-Time
Salary: RM7,000 – RM9,000 per month
Experience Required: Minimum 3 Years
Industry: Information Technology / Network Security
Job Overview
We are seeking a technically skilled and customer-focused Technical Pre-Sales Executive / Solution Engineer to support our sales team in delivering IT solutions that address customers' business and technical requirements.
This position combines technical knowledge, solution consulting, and customer engagement. You will work closely with prospective clients, internal sales teams, and technology partners to identify suitable solutions, demonstrate product capabilities, and support the development of technical proposals.
The ideal candidate should have a good understanding of networking and security technologies, along with the confidence to communicate technical solutions to different audiences.
Key Responsibilities
- Work alongside the sales team to assess customer requirements and determine the technical suitability of proposed IT solutions.
- Conduct product briefings, technical presentations, and live demonstrations to help customers understand solution features and business benefits.
- Organise and support Proof of Concept (PoC) exercises to validate product performance and demonstrate how solutions address customer requirements.
- Keep customers informed about new technologies, product developments, system improvements, and relevant industry trends.
- Develop technical proposals, Bills of Materials (BOM), and supporting documents for quotations, RFQs, RFPs, and tender exercises.
- Act as the technical liaison for customers, providing clarification on product specifications, system capabilities, functionality, and integration requirements.
- Work with technology vendors, product specialists, and internal sales personnel to design and recommend suitable technical solutions.
- Provide technical input throughout the sales cycle, from initial customer discussions to solution presentation and proposal submission.
Job Requirements
- Bachelor's Degree or professional qualification in Computer Science, Information Technology, Computer Engineering, or a related field.
- At least 3 years of experience in technical pre-sales, solution consulting, network engineering, or a related IT position.
- Good understanding of networking fundamentals and protocols, particularly:
- DNS
- NFS
- SMTP
- HTTP
- TCP/IP
- Familiarity with network security concepts, Multi-Factor Authentication (MFA), and encryption technologies.
- Strong presentation and communication abilities, with the confidence to explain technical solutions to both technical teams and business users.
- Good command of written and spoken English.
- Able to manage multiple customer requirements and coordinate effectively with different stakeholders.
- Must have own transportation and be willing to travel within Klang Valley for customer visits and business engagements.
What We Are Looking For
- A proactive professional with a strong interest in IT infrastructure and security solutions.
- Someone who enjoys engaging with customers and understanding their technical challenges.
- A good team player who can collaborate with sales, technical, and vendor teams.
- An individual with strong analytical thinking, presentation skills, and a customer-oriented mindset.
Please include your relevant technical pre-sales experience, networking knowledge, and exposure to IT security solutions in your application.
Pay: RM7,000.00 - RM9,000.00 per month
Work Location: In person