SUMMARY:
Candidate will support Desktop Engineer with the installation, maintenance and repairs of computer hardware and software. He/she will provide technology support to walk-in customers, existing orders and customers who require off-site assistance.
This position is a full-time position and is based in Singapore.
ESSENTIAL FUNCTIONS:
Understand the company structure, brand and work environment in the IT sector
Coordinate installation and set-up of desktop computer hardware and software
Perform setting up of PCs
Understand merchandise display
Understand the specs and uses for customised PCs
Attend to customers
Handle enquiries and feedback
Perform on-site analysis, diagnosis, and resolution of complex PC problems for end users
Understand inventory storage and replenishment processes
JOB REQUIREMENTS:
Candidates are required to handle heavy equipment / desktop builds
Intermediate to advanced computer component knowledge
Prior computer/systems building experience is a plus
Keen attention to detail
Proactive team player with good attitude
Analytical and problem-solving abilities
Fresh graduates are welcome
Interested applicants, please do indicate expected salary and availability together with your resume to *************
We are a people business.
At Mansa Computers, we pride ourselves for providing the best service and experience when it comes to building your own custom desktops or computer repair. Whether it is a gaming desktop or one for work, we make it a point to ensure that our customers' satisfaction is always #1 in our priorities.
We started Mansa from our home, selling each custom-built PC one by one to our customers. Since our humble beginning, we reach a new milestone when we officially move to our current office in May 2018. Over here, we set up an In-House Testing Lab where desktops of different specifications are made available for customers to test out before they make their decisions.
We also saw opportunities to guide customers who lacked the necessary understanding on custom PCs and help them grow their interests for custom builds. We love interacting and serving our customers, because we believe in cultivating an empowered workplace, a listening and learning culture as well as an inspired community.
We are a passionate team of strategists, builders, explorers and jokers. We approach work and play with curiosity and experimentation, using what we learn to create meaningful custom products that connect with people like you. Our take on every build is to keep them unique and smart, with room for some magic.
Mansa has worked on many unique projects with some of the best people from the industry and beyond. We work together with these experts to create and produce work that we are proud of. If you think we are the right fit, come visit us, we’d love to work with you. You can easily find us at 1 Ubi View, Focus One Building #01-22 Singapore 408555.
Mansa Computers
Singapore Custom PC Builder, Repairs & Upgrades